Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry’s signature restaurants. The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines. We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more. If your skills and talents are a match for our needs, we can open the door to your next career opportunity! Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization. We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi. We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries. We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry’s Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton’s – The Steakhouse, McCormick’s & Schmick’s and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony’s, Grotto and more. We are also engaged in the ownership and operation of select hospitality/entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas.

Essential Duties/Responsibilities:

• Responsible for directing the overall operations and staff of the department including Database, Advertising, Promotions, Entertainment, Public Relations, and Casino Marketing.
• Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives in all areas of responsibility. –
• Develops and implements annual marketing plan for the property that supports the overall brand strategy for the company.
• Responsible for assessing, anticipating, and reacting to the competitive marketplace regarding marketing strategies, programs, campaigns, and promotions.
• Builds long term relationships with customers to strengthen the brand value.
• Ensures that scheduling is done in an effective and efficient manner to support all marketing initiatives while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.
• Ensures effective control of marketing results and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters.

Requirements

• GAMING INDUSTRY EXPERIENCE IS REQUIRED
• Bachelor’s degree in Business Administration, Marketing, or a related field.
• At least five (5) years of relevant casino marketing experience in a large casino hotel.
• Leadership: a demonstrated ability to lead people and get results through others.
• Planning: an ability to organize and manage multiple priorities.
• Marketing and service systems development and deployment.
• Problem analysis and problem resolution at both a strategic and functional level.
• Technical skills in strategic planning and marketing, business and market development, market research and planning and promotions/advertising.
• Strong customer orientation.
• Excellent interpersonal and communications skills including presentation skills.
• Superior writing and oral communications skills along with a strong understanding of financial statements, budgets, and profit optimization.