Are you a passionate landscape industry professional with a positive attitude, excellent communication skills, strong time management, and a success-driven mindset? Landscape Professionals of Texas is seeking an Account Manager to manage our growing portfolio. We offer tremendous growth opportunities, a competitive salary, health insurance, an IRA plan, and a yearly bonus.

Position Description:

The Account Manager will serve as the primary contact for clients, ensuring sustained, long-term relationships. This role involves managing client portfolios and property enhancements, focusing on maximizing growth and client retention.

Requirements:

• Strong knowledge of lawn maintenance, plant material, and horticultural practices.
• An associate degree in landscape, horticulture, or a related field is a plus.
• Proficient in MS Word and MS Excel.
• Excellent communication and problem resolution skills.

Essential Tasks & Responsibilities:

Account Management:

• Develop and maintain strong, positive relationships with customers through clear and frequent communication.
• Achieve 100% renewals of each account within the customer portfolio.
• Perform inspections and monitor the quality of service closely.
• Work with production to address problems promptly.
• Conduct formal meetings with customers to ensure high-quality and service expectations are met.
• Respond promptly to customer needs with effective, professional, and timely communication.
• Ensure properties meet customer standards.
• Proactively present site enhancement ideas to existing customers.
• Lead and facilitate the resolution of customer problems or concerns.
• Develop personal and working relationships with the customer base throughout their organization.

Estimation and New Sales:

• Identify new enhancement and penetration opportunities within the existing customer portfolio and provide accurate and timely estimates.
• Generate new maintenance customers and contracts.
• Prepare and submit accurate and timely bids for new business.
• Respond to all inquiries and requests for bids promptly.
• Ensure all bids/estimates are prepared and approved as needed before presenting them to customers.
• Maximize enhancement opportunities and achieve sales goals.
• Maintain acceptable gross margins for enhancements that meet company goals.
• Network and secure new sales opportunities.

Production Communications:

• Communicate regularly with production personnel to ensure customer needs and expectations are met and exceeded.
• Develop strong relationships with production personnel to coordinate customer service and production efforts.

Administrative/Revenue and Profit Management:

• Participate in month-end closes.
• Complete all required paperwork in the sales process (sales tracking, estimates, contracts, enhancements).
• Renew current customers promptly.
• Collect outstanding customer accounts receivables.
• Maintain satisfactory accounts receivables levels (< 45) for assigned accounts.
• Maintain customer profitability.

Compensation:

• Salary based on experience incentive commission programs
• Company vehicle or vehicle allowance
• Paid holidays and vacation

If you're ready to take the next step in your career and join a dynamic team dedicated to excellence, apply today!