Job Location/ Department: Newport Highlands 142 Edgecreek Trail Rochester, NY 14609

Reporting Relationship: Reports to Community Manager and/or District Manager

Job Summary: Responsible for coordinating persons and activities required in maintaining the physical operations and systems of the property. Schedule, monitor, and/or perform repairs, installations, and preventative maintenance. Obtain and analyze information; make recommendations for problem solving. Ensure the quality and safety of the property, staff, and residents. 

Duties and Responsibilities:

Physical Operation

• Schedule, coordinate, and monitor maintenance personnel and activities ensuring timely and effective completion of work, including routine resident service requests, preventative maintenance, emergency maintenance, capital improvement and replacements, tool and equipment maintenance, and seasonal maintenance.
• Perform required maintenance and/or repairs to building systems and apartments (plumbing, carpentry, electrical, appliances, painting/drywall, HVAC, fire and security systems, elevators as applicable), utilizing standard maintenance equipment, power tools and hand tools.
• Interpret, prioritize, and perform service order tasks; document daily maintenance activity including problems encountered and work completed; submit all required documentation for entry into Boston Post daily to office personnel.
• Have knowledge of and physically prepare for any scheduled audits, HUD, REAC, DHCR, or other regulatory agency inspections, investors, owners, local fire, city, county, or state inspections. 

Administrative

• Maintain records on all aspects of job related activity on a daily, weekly, monthly, quarterly, and yearly basis, ensuring that all maintenance files and required logs are complete, accurate, and up-to-date. 
• Coordinate contractor communication with Corporate Purchasing Manager to secure required documentation before service and materials are provided; supervise contractors’ on site work performance.
• Maintain strong relationships and effective communication with governmental agencies, tenant associations, and police authorities, including attending any meetings.
• Work with District Manager or Community Manager in the preparation of the annual operating budget, staying within approved budget spending guidelines; conserve utilities, supplies, and resources at all times.
• Work with corporate purchasing to obtain competitive bids and prices for property supplies and contracts.
• Track and keep documents available regarding utility shut offs, meter locations, sewer clean outs, and all building systems. 
• Maintain up-to-date required permits and certificates including, but not limited to, elevator, boiler and sprinkler systems inspections.
• Maintain a preventative maintenance log.

Supervisory Responsibilities:

• Supervise daily activities performed by maintenance and grounds personnel. Be prepared to augment staff duties due to vacations, illness, etc.
• Assist the District Manager and Community Manager in the interviewing and hiring process of maintenance, grounds, and custodial personnel.

Minimum Experiential Requirements:

• 3 years multifamily or construction site management.
• Prior experience related to carpentry, plumbing, electrical, appliance, HVAC, and building systems.