Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA. We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers.
Lansing Building Products has a fabulous role at our home office in Richmond, VA!
This individual will serve as our Ambassador of First Impressions and will help provide administrative support for our Lansing associates. Our mission statement is grounded in the principles of Respect, Service, and Excellence, and our purpose is to make a positive impact in people's lives. The best candidate for this role will enthusiastically work in a team environment while maintaining a realistic balance across multiple priorities. This job is fun, challenging, and rewarding.
Responsibilities

• As our Ambassador of First Impressions, you will b uild and maintain strong relationships across Lansing Building Products with our associates, customers, and suppliers.
• Capably cover the reception desk by answering incoming calls and routing them to the appropriate person; pleasantly field cold calls and occasional customer complaints and directing them to the appropriate person/department.
• Maintain a professional appearance in dress, tone, and manner at all times.
• Cheerfully greet associates and visitors and determine whether they should be given access to specific individuals.
• Efficiently manage and maintain meeting rooms and meeting room schedules to ensure that all are appropriately stocked and that bookings are accurate, while ensuring the comfort of our associates and guests.
• Assist the National Events Director with planning and execution of in-house and off-site events
• Schedule and develop home office events and smaller branch-related events across all regions.
• Assist Lansing associates with travel arrangements (flights, hotels, rental cars, etc.)
• Maintain confidentiality over various multi-departmental issues
• Maintain inventory of all planning closets and storage
• Help to maintain the home office appearance and efficiency
• Monitor associate site for family updates and occasionally send out presents to families of newborns
• Assist with office supply orders for all Lansing branches – help with problem solving on orders
• Occasionally assist other departments with mailings and/or scanning/filing.
• Have fun, but know when to focus.
• Embrace the Lansing Building Products mission and culture!

Qualifications

• Proven experience as a Front Desk Representative/Receptionist.
• Demonstration of poise, hospitality, and exceptional interpersonal skills.
• Prior experience as an Administrative Assistant, or a similar role preferred.
• Advanced written and verbal communication skills.
• Ability to set and meet deadlines.
• Proficient with Microsoft office suite and other various applications.

Position Type And Expected Hours Of WorkThis is a full-time position. Days and hours of work are Monday through Friday 8am-5pm
Work EnvironmentThis position operates in a professional, office environment in Richmond, VA
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A Career With Lansing Building Products Offers

• Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture: Great Place to Work Certified every year since 2019
• Work/Life Balance: Paid Vacation & Sick Days
• Growth/Development: Tuition Reimbursement, CDL Reimbursement Program & Training Program

Other Added Benefits

• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long-Term Disability
• Paid Holidays
• Health and Wellness program
• Volunteer Time

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals. Apply Now