As the Office Administrator, you will play a pivotal role in ensuring the efficient and organized operation of our office. You will be responsible for a wide range of administrative, operational, financial, and human resources tasks. This role requires a detail-oriented, proactive, and organized professional who can wear multiple hats and keep our office running seamlessly. The job location will be at our franchise office located in Anderson Twp, Cincinnati, OH, where you will oversee the operations of a multi-unit franchise operation comprising several restaurant units as well as property investments.

Responsibilities:

• Must conduct themselves with integrity and unwavering honesty
• Applicant needs to show a partnership mindset in the operations of the business.
• Applicant will answer and direct phone calls, take messages, and respond to inquiries with good customer service skills.
• Applicants must be able to solve challenges through effective collaboration with the leadership team.

• Office Manager must have an understanding of 401-k policy and the necessary paperwork to be filled out.
• The applicant will be required to facilitate the deposits and balancing of the individual store's cash inflow.
• They must be able to balance the accounts on our google drive balancing sheets and have an understanding of the procedures involved in them.
• The applicant will be expected to maintain the company checkbook and dispense it in a prudent manner.
• The Office Manager is expected to keep financial records in digital format and be up to date on financial software available for the business.
• The applicant must have a good understanding of Excell, Word, Microsoft Systems, and Quickbook and be able to work with them.
• Applicant must have experience composing and sending emails.
• Recommend that Applicant have experience working with Payroll software.
• Office Manager is recommended to be able to create financial statements and maintain records of accounts and effectively communicate them to the leadership team.
• Office Manager makes sure that rent, taxes, and bills, are paid on time.
• Office Manager ensures that bill to accounts are paid to us in a timely manner and digital records are kept to track transactions.
• Applicants must keep an organized filing system and be ready to communicate with stores information requested in a timely manner.
• Office Manager would be able to help develop a discretionary budget for the store and ensure that it is maintained with honesty and integrity as it involves paidouts from the stores and the use of the store's credit cards.
• Office Manager should be able to work with the leadership team to investigate possible savings advantages for the company.
• Office Manager follows the G.A.A.P (Generally Accepted Accounting Principles) rules of accounting.
• Applicant must be familiar with the 13 x 4-week period process of accounting
• Recommended that Office Manager should has an understanding of Fed and State Payroll taxes and procedures.
• Office Manager must have experience and be adept at working with P.O.S. Systems and back office P.O.S. systems.
• Office Manager will work with Property Manager to communicate with the renters to set up auto-pay cycle timeline to ensure prompt payments.
• Office Manager is expected to open and answer incoming mail in a timely manner and ensure that incoming mail is directed to proper leadership.
• Applicant must be able to work with O.D.J.F.S. (Ohio Department of Job and Family Services) and have a good understanding of the procedures in place for workman comp claims, unemployment claims, child support claims, and other related issues.
• The Office Manager works with donation requests sent to the company and ensures that donations are properly recorded and distributed to individual stores.
• It is a perk if the applicant has a B.A. in accounting or finance.
• Applicants with C.P.A. are taken into consideration.
• Experience with negotiation and customer service is taken into consideration.
• Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $24.00 - $29.00 per hour ($44K-$50K Annual)

Expected hours: 35-40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount at stores
• Health insurance
• Paid time off
• Vision insurance
• Bonus Potential

Schedule:

• 8 hour shift
• Monday to Friday