28 Customer Service Representative Jobs in Mount Prospect, IL
LaSalle Network is Hiring a Customer Service Representative Near Mount Prospect, IL
Our client, a consumer product organization located in Mount Prospect, IL, is looking to hire Customer Service Representatives to join their team. The Customer Service team assists customers with inbound phone calls, fulfills email orders, answers questions and processes returns and exchanges.
Pay starts at $18/hour.
Customer Service Representative Responsibilities:
- Answer incoming calls and respond to customer emails in a call center environment
- Process orders, resolve billing issues, exchange or return merchandise and adjust customer accounts accordingly
- Research, identify and resolve and customer complaints while maintaining detailed documentation and record keeping
- Identify and escalate unresolved customer issues to management for further investigation
- Follow up calls to customers to confirm appropriate changes were made
- One year of experience working with customers, preferably in a call center
- High school diploma (or equivalent)
- Working knowledge of Microsoft Office, general computer skills and basic typing skills
- Be a positive coworker: work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willingness to support others and contribute to an overall positive culture
Thank you,
Ashly Wheatland
Project Manager, Call Center Services
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
Job Summary
Full Time
$40k-50k (estimate)
06/06/2024
07/03/2024
thelasallenetwork.com
Chicago, IL
500 - 1,000
Related Companies
The job skills required for Customer Service Representative include Customer Service, Call Center, Communication Skills, Billing, Microsoft Office, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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