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Job Title: Store Manager
Location: DC
Department: Sales
Reports to: Regional Sales Director
Job Summary:
The Store Sales Manager is a seasoned business leader who can manage all day-to-day aspects of a LaserAway location to create a world-class patient experience.
Pay: 85k base plus monthly revenue sharing and store bonuses. 120-130k total comp.
Key Responsibilities:
Accountable for all KPI’s established for the clinic including sales goals, labor utilization and NPS scores
Meet a personal sales quota of at least $35K per month.
Monitor and track CRM in location initiatives with key focus on driving return revenue (cross-sell/up-sell) and progress on “win-back” initiatives
Frequently review and audit patient schedules to keep the location busy, yet also ensure proper lunch and rest breaks for clinicians and PCC’s. Inspire teamwork, especially with PCC’s helping clinicians in between patients by turning over beds, etc.
Manage and coordinate labor staffing (clinicians and PCCs) to match expected patient booking demand within a location with an eye toward driving optimal labor and real estate utilization
Support patient care coordinators (PCCs) in their effort to drive in-clinic sales and drive in-clinic same store sales growth.
Support Lead Clinicians and Clinicians in their effort to provide treatments on time and deliver the best treatments possible
Assist with medical inventory management including demand planning, receiving and accuracy checks with internal accounting systems and procurement of location supplies
Oversee the maintenance of the location including maintenance of aesthetic equipment working with the facilities and technology teams to remediate issues as they arise.
Coordinate with Regional and recruiting teams to manage headcount and hiring planning
Monitor transaction audits of sales staff and provide feedback, coaching, training or corrective action, as necessary to minimize transaction discrepancies.
Minimize lender disputes at the location by providing feedback, coaching, training or working with human resources to provide corrective action if necessary
Execute all LaserAway brand standards as set by the Brand Standard team including maintaining clean, attractive and welcoming facilities for all patients with all team members adhering to correct attire guidelines.
Closely monitor NPS trends and reviews on social platforms (ie. Yelp, Google, Trust Pilot, etc.) and strive to maintain 4/4.5 star ratings across platforms
Create a strong safety culture within the clinic, understanding our policies and procedures
Other duties as assigned
Qualifications:
3 years in management and sales experience with a proven track record in achieving metrics and goals
Must have full availability to work all shifts of the clinic including days, nights, weekends and holidays.
Strong organizational and time management skills in a fast paced retail environment
High level of decision making skill
The ability to develop, implement and assess performance
Proficient in Microsoft Office
Strong customer service skills
Physical Requirements:
Standing and sitting for long periods of time.
This is a full-time position with competitive compensation and benefits. The successful candidate will have the opportunity to work in a dynamic and challenging environment, leading the development and implementation of benefits programs and initiatives that support the strategic objectives of the organization.
This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
$88k-127k (estimate)
06/28/2024
07/11/2024
laseraway.net
LOS ANGELES, CA
50 - 100
2006
Private
BRUCE RATLIFF
$10M - $50M
If you are interested in becoming a Store Sales Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Store Sales Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Store Sales Manager job description and responsibilities
Store sales managers may have offices within their stores, but they spend most of their time on the shop floor supervising their staff and ensuring the needs of customers are being met.
01/01/2022: Shreveport, LA
They make sure customer service representatives, cashiers, and other store employees perform their duties to a high standard and that customers are satisfied with their shopping experiences.
01/02/2022: Durham, NC
The successful store sales manager must be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.
03/12/2022: Rock Hill, SC
A store sales manager must develop store strategies for expanding traffic and profitability.
12/27/2021: Idaho Falls, ID
Manage and support sales floor execution by managing customer traffic and ensure enhanced customer experience.
01/29/2022: Fargo, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Store Sales Manager jobs
Become comfortable with delegation. Trust your sales team, you cannot do this alone.
02/15/2022: Johnstown, PA
A good store sales manager shows confidence when resolving conflict.
03/11/2022: New Haven, CT
Build team unity even outside work premises.
02/25/2022: Boston, MA
Consider earning a master's degree (if not a degree holder yet) for career advancement.
02/05/2022: Riverside, CA
Store sales managers also help marketers better understand the customer by sharing their knowledge and giving them access to sales conversations.
03/15/2022: Biloxi, MS
Step 3: View the best colleges and universities for Store Sales Manager.