Customer Experience Representative

Join our dynamic team committed to embracing diversity and delivering exceptional experiences to our clients and their customers.

We are actively seeking a motivated and results-driven Customer Experience Representative to collaborate with our senior staff in enhancing our community's reputation through unwavering dedication to customer satisfaction and the fortification of client relationships.

In this role, you will play a pivotal part in achieving sales targets by upholding brand standards for both our guests and team members.

Key Responsibilities of the Customer Experience Representative :

• Drive revenue growth by cultivating and securing new accounts.
• Establish and nurture relationships with customers, clients, and management through effective networking.
• Address customer challenges by recommending tailored products and services to meet their specific needs.
• Showcase product features, address inquiries, and overcome objections to accentuate positive aspects.
• Collaborate with store management and program leadership to propose actionable improvements and corrective plans.
• Uphold company standards of organization and professionalism.
• Attend scheduled meetings and workshops to stay informed about client needs.

Key Competencies of the Customer Experience Representative :

• High school diploma or equivalent.
• Positive interaction skills with individuals of diverse backgrounds.
• Strong organizational abilities with meticulous attention to detail.
• Proficient in multitasking while maintaining professionalism and courtesy in a fast-paced environment.
• Proven talent in swiftly resolving issues before escalation.
• Capacity to apply constructive feedback.

Perks We Provide :

• Guaranteed weekly pay.
• Comprehensive training.
• Positive and collaborative work environment.
• Ongoing coaching and mentorship for long-term growth.

Latitude & Co. is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Last updated : 2024-06-22