5 Field Service Engineer Jobs in Cypress, CA
Latitude is Hiring a Field Service Engineer Near Cypress, CA
- Perform maintenance, installation and troubleshooting on AV System products at customer locations.
- Provide technical support to company factory and sub-contractors during module and equipment assembly and start up.
- Diagnose audiovisual, videoconferencing, and IT-related system problems.
- Proactively manage and resolve system auto-generated Service Tickets.
- Repair audiovisual, videoconferencing, and IT-related systems when possible, including re-terminating various cables.
- Provide remote end-user and concierge AV & IT system support.
- Configure and program equipment for various applications.
- Interface with manufacturers to identify and resolve issues.
- Make recommendations as to whether it is better to repair or replace a defective product.
- Effectively communicate and document activities such as keeping records up to date and entering accurate timesheet information
- Deliver technical training and guidance to clients and team members.
- Provide professional customer service including rapidly building technical credibility with clients via superior knowledge and service.
- Professionally represent the company with Senior-level clients showing empathy, patience, and competence
- Clearly communicate complex technical concepts to peers, clients, and management
- 2 years of AV experience is required.
- Formal education in electronics or related field is preferred.
- Experience with Enterprise VC solutions both hardware and software. (Zoom, Google Meet, Bluejeans, Cisco)
- AVIXA General CTS is preferred.
Job Summary
Full Time
Business Services
$85k-104k (estimate)
08/17/2024
10/15/2024
latitude-group.com
SAINT PAUL, MN
50 - 100
1997
Private
MARIE MALANAPHY-SORG
$10M - $50M
Business Services
Related Companies
The job skills required for Field Service Engineer include Customer Service, Troubleshooting, Technical Support, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Engineer positions, which can be used as a reference in future career path planning. As a Field Service Engineer, it can be promoted into senior positions as a Field Service Engineer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Engineer. You can explore the career advancement for a Field Service Engineer below and select your interested title to get hiring information.
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