Certified Techs create a positive and productive environment for our customers and associates as you direct and perform Total Solution Selling on the sales floor. You will be an in-store expert on Tech Services programs, promotions, and technical knowledge as you provide exceptional customer service and drive sales.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks. 

• Generous paid time off, career development program, and weekly pay
• Opportunity for full time or part time hours depending on the specific store’s opening(s)
• Associate discounts on in-store and online merchandise, services and warranty plans 
• Discounts at hundreds of retailers, restaurants and more 
• 401(k) plan with a company match 
• Dental and vision insurance 
• Compensation based on qualifications and experience 
• And many more benefits

 Play a key role in helping your store, your people and your customers win. 

• Act as the in-store expert on Tech Services programs, promotions, and technical knowledge
• Build relationships with Selling Solutions team to create synergies
• Stay current on new technologies, products, and services
• Perform in-store and on-site installations, services and repairs as needed
• Partner with Tech Services Operations Center team to ensure all remote repairs, installations and services are done on time and to company standards
• Engage and consult with customers to understand their needs and present solutions
• Monitor queues and provide status update to customers
• Be flexible to perform other duties as assigned (i.e. cashier, merchandising)

Essential skills and experience: 

• Able to work a flexible schedule based on the store’s needs
• Ability to perform PC installations, services, and repairs
• Must be able to achieve Staples Tech Certification within company specified timeframes
• Customer service experience demonstrating the ability to engage and speak to customers and understand their needs
• Collaborate and work with other team members
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Preferred skills and experience: 

• 1 to 2 years of technical systems diagnostics, repair and installation experience
• A Certification

Staples does not sponsor applicants for work visas for this position.