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Bally's Corporation
Dover, DE | Full Time
$34k-45k (estimate)
4 Days Ago
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Lavish Home Decor
Dover, DE | Full Time
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Bally's Corporation
Dover, DE | Full Time
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The Sherwin-Williams Company
Dover, DE | Full Time
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Dover Behavioral Health System
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UHS
DOVER, DE | Full Time
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10 Months Ago
Customer support specialist
$48k-60k (estimate)
Full Time 3 Weeks Ago
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Lavish Home Decor is Hiring a Customer support specialist Near Dover, DE

At Lavish Home Décor we believe that yourhome should be a reflection of your personality which is why weoffer a wide range of luxury home furnishings.

From sleek andmodern pieces to timeless classics we have something to suit everytaste.

As an authorized dealer of HunterDouglas window coverings we can help control home light with style.Our range includes everything from elegant drapes to practicalblinds all variety of fabrics textures and colors.

But we're more than just a furniture store. Ourteam of experienced interior designers is always on hand to helpclients bring their vision to life.

Whether they're lookingto refresh a single room or redesign entire home we can guide youthrough the process from initial concept to finalinstallation.

Responsibilities :

  • Managing order processing for customers using proprietaryorderentry systems.
  • Work with customers salesreps and sales management over the phone and email.
  • Handle incoming calls and emails from customersaddressing their queries providing product information andresolving issues promptly.
  • Strongorganizational and time management abilities with the capacity tohandle multiple tasks and prioritize effectively.
  • Work with our technical support and collection personnelto expedite orders and resolve customer problems.
  • Process purchase orders and order restock ofinventory.
  • Ensure timely and accurate orderprocessing.
  • Maintain relationships gatherfeedback and follow up with customers to ensure customersatisfaction.
  • Answer pricing and productinquiries.
  • Execute contract maintenance andinform customers of pricing contract changes
  • Other duties as assigned

Requirements :

  • Excellent telephone skills and the ability to handlemultiple daily telephone calls in a positive manner
  • Microsoft Office including; Word Excel and Outlookpreferred.
  • Great follow up skills excellentverbal and written communication skills
  • Ability to write legibly with correct spelling grammarand punctuation
  • Selfstarter.
  • Ability toanalyze situations and resolve problems (i.e. consolidate shipmentsfrom various suppliers and ensure documentation for export iscorrect)

Benefits :

  • $25 $45an hour
  • Medical Dental and Visionofferings
  • Weekly Direct Deposit
  • Paid Holidays and Personal Time Off
  • 401(k) with match
  • Voluntary Life andAD&D Short / Long Term Disability plus other voluntarycoverages
  • PrePaid Legal and EmployeeAssistance Programs
  • Last updated : 2024-06-25

Job Summary

JOB TYPE

Full Time

SALARY

$48k-60k (estimate)

POST DATE

06/03/2024

EXPIRATION DATE

09/25/2024

WEBSITE

lavishhomedecor.com

HEADQUARTERS

San Juan Capistrano, CA

SIZE

<25

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The job skills required for Customer support specialist include Microsoft Office, Written Communication, Time Management, Pricing, Order Processing, Customer Sales, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support specialist positions, which can be used as a reference in future career path planning. As a Customer support specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support specialist. You can explore the career advancement for a Customer support specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Specialist job description and responsibilities

To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.

01/27/2022: Johnstown, PA

They are also responsible for conducting surveys on the products or services and communicating customer feedback.

01/30/2022: Chico, CA

A Customer Support Specialist will also replace products or process payment refunds as needed.

01/18/2022: Rockford, IL

They help customers with their queries and complaints.

02/18/2022: Richland, WA

Listen to customer complaints and provide adequate solutions for their problem via phone or email.

02/14/2022: San Diego, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Specialist jobs

Communication skills come as pretty much as a given, concerning customer support.

02/15/2022: Troy, NY

Make Connections and Give Compliments.

01/07/2022: Lompoc, CA

Ensure that customers understand the resolution and provide on-going education to customers.

01/11/2022: Spokane, WA

Compile and analyze customer requirements to give the best advice and resolve their query.

02/20/2022: Pensacola, FL

Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.

01/09/2022: Chattanooga, TN

Step 3: View the best colleges and universities for Customer Support Specialist.

Butler University
Carroll College
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