• Prepare work orders 
• Obtain the proper documents for insurance companies/plans
• Verify patient benefits and pre-certify our services
• Prepare and submit chart for billing
• Conduct, communicate and dress appropriately
• Exercise knowledge of different insurance company's or plan's procedures
• Provide excellent customer service to all patients
• Assure flow of service
• Assist front desk when needed
• Perform basic office functions such as faxing, scanning, telephones, and emailing
• Complete other duties as assigned

• Works independently
• Uses good judgement
• Makes sound decisions 
• Communicates professionally
• Works in a fast-paced environment
• Records correctly and briefly
• Handles sensitive information in confidence
• Meets deadlines and prioritizes
• Proficient in Microsoft Outlook, Word, Excel
• Organized and detail-oriented
• High school graduate
• Knowledge of anatomy and medical code is a plus

Job Summary