Job Duties:

· Answer phone calls, take messages, and schedule appointments for a boutique immigration firm.

· Collaborate with immigration paralegals and attorneys to coordinate high quality and prompt client communication and service.

· Coordinate input of client data into workflow. Scan and upload documents and disperse to clients and staff. Input data into immigration case management system.

· Prepare and send client letters and legal services agreements.

· Processing client payments.

· Opening, closing, and organizing files.

· Updating business social media accounts and website.

Estimated weekly schedule: 8:30-4:30 M-F

Requirements:

· Excellent written and oral communication, and ability to communicate clearly with clients whose first language is not English.

· Ability to multi-task and provide front-facing client/customer service.

· Associate’s degree or office experience preferred; billing experience preferred.

· Bilingual a plus.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Microsoft Office: 1 year (Required)
• office administration: 1 year (Preferred)

Work Location: In person