Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!

We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!

The Spirit of the Position

The job of the Manager of Administrative Services entails the direct oversight of customer service, revenue controls, auditing of revenue controls, administration of customer/client accounts and coordination with operations staff functions impacting these areas.

Key Responsibilities and Accountabilities

• Customer Service: Making customer service, care and satisfaction the priority in every interaction with clients, customers and co-workers.Acting as the primary liaison for subscription and validation customer contacts.

• Accounts Receivable: Preparation, maintenance and distribution of revenue reports from daily revenue software program (DCR) to appropriate departments. Distribution of month end financial reports to appropriate department(s).

• Distribution of Revenue Reports: Preparation, maintenance and weekly distribution of revenue reports from revenue software program to appropriate departments. Distribution of month end financial reports to appropriate department(s).

• Distribution of Audit Reports: Generation and distribution of monthly zero-dollar accounts report and location access-to-billing audit reports.

• Customer Account Management: Facilitation of new users/accountsto new or upgraded PARCS system implementation.

• Internal Business Accounts – coordination and facilitation of LAZ business accounts inclusive of regulatory licensing requirements.

Other Assigned Duties:

• Responsible for maintaining inventory of parking related consumables, including hangtags, parking credentials, tickets, validations, etc.

• Maintaining general office supply inventories

Skills:

• Excellent Excel, Word, PowerPoint, and general Microsoft Office applications skills.

• Ability to communicate professionally and effectively with all levels of the organization.

• Possess analytical and detail-oriented thinking.

• Ability to maintain a high level of confidentiality and professionalism.

• Ability to consistently perform accurate data entry.

• Ability to meet simultaneous deadlines.

• Excellent phone, interpersonal, and organizational skills.

• Must have the ability to multi-task and have a strong attention to detail.

• Ability to speak, read, and comprehend the English language.

• Demonstrate a sense of urgency and timeliness.

Possess excellent organizational skills.

Physical Demands

• Ability to sit/stand for prolonged periods of time.

• Ability to operate basic office equipment.

• Ability to work beyond standard schedule as required.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.