POSITION SUMMARY: This position is responsible to prepare and repair coaches and document all work performed on a repair order.

ESSENTIAL JOB FUNCTIONS:

* Manage work assignment including flag time, cause and correction documentation, escalation to supervisors when repair time will exceed allotted time

* Experience performing Pre-Delivery Inspections to prepare an RV for customer delivery

* Knowledge of electrical and electrical diagnostics

o Including: 120AC and 12DC

o Inverters and converters

o Basic knowledge of AC electrical system theory and testing

* Inspect and complete battery maintenance

* Perform engine and generator oil changes

* Perform chassis lube

* Basic woodworking, cabinetry and skills

* Experience inspecting, diagnosing and determining repair or replacement of all major systems and components found in an RV

o Including but not limited to: Brakes, hydraulic systems, air conditioners, furnaces, water heaters, refrigerators, stoves, plumbing, slides, jacks, and LP/propane

* Completing preventative maintenance on various RV components

o Including but not limited to: fuel filter, air filter, hydraulic filter, water separator, air dryer service, axle seals, slide & jacks, brakes, and exterior sealant

* Experience installing RV accessories

o Including but not limited to: Hitches, brake controllers, slide out toppers, satellites, furniture, awnings, back up cameras, Wi-Fi extenders, mattresses, appliances, and vent covers

* Perform tire & brake checks

* Understanding and compliance with OEM and vendor warranty procedures

* Basic understanding of generator operation and maintenance procedures

* Maintain a safe and clean work environment

* Ensure the proper use, care and storage of all tools and equipment

* Provide high level quality repairs on all work assignments

* Attend all company required meetings and training

* Additional responsibilities as requested or required.

QUALIFICATIONS AND EXPERIENCE:

* Minimum 1-year service technician experience or related fields preferred

* RVIA certification helpful but not required

* Prior technical experience in electrical, plumbing, or carpentry is highly desired

* Valid Driver's License and clean driving record to meet insurance requirements

* Must provide own tools

* Must have excellent customer service and communication skills, both verbal and written

PHYSICAL REQUIREMENTS:

* Availability to work more than 40 hours a week including nights, weekends, and whenever needed to meet business needs

* Flexibility to cover changing work schedules as needed

* Ability to lift to 70 pounds

* Ability to repeatedly bend, stoop, reach, climb stairs, push and pull

* Must be able to stand / walk for extended periods of time

* Potential exposure to heights and hazards

* Exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness

* Ability to work in changing climates and work outside for extended periods

* Ability to perform essential functions with or without accommodation

EDUCATION:

* High School Diploma or equivalent

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