POSITION SUMMARY: This position is responsible to prepare and repair coaches and document all work performed on a repair order.
ESSENTIAL JOB FUNCTIONS:
Manage work assignment including flag time, cause and correction documentation, escalation to supervisors when repair time will exceed allotted time
Experience performing Pre-Delivery Inspections to prepare an RV for customer delivery
Knowledge of electrical and electrical diagnostics
o Including: 120AC and 12DC
o Inverters and converters
o Basic knowledge of AC electrical system theory and testing
Inspect and complete battery maintenance
Perform engine and generator oil changes
Perform chassis lube
Basic woodworking, cabinetry and skills
Experience inspecting, diagnosing and determining repair or replacement of all major systems and components found in an RV
o Including but not limited to: Brakes, hydraulic systems, air conditioners, furnaces, water heaters, refrigerators, stoves, plumbing, slides, jacks, and LP/propane
Completing preventative maintenance on various RV components
o Including but not limited to: fuel filter, air filter, hydraulic filter, water separator, air dryer service, axle seals, slide & jacks, brakes, and exterior sealant
Experience installing RV accessories
o Including but not limited to: Hitches, brake controllers, slide out toppers, satellites, furniture, awnings, back up cameras, Wi-Fi extenders, mattresses, appliances, and vent covers
Perform tire & brake checks
Understanding and compliance with OEM and vendor warranty procedures
Basic understanding of generator operation and maintenance procedures
Maintain a safe and clean work environment
Ensure the proper use, care and storage of all tools and equipment
Provide high level quality repairs on all work assignments
Attend all company required meetings and training
Additional responsibilities as requested or required.
QUALIFICATIONS AND EXPERIENCE:
Minimum 1-year service technician experience or related fields preferred
RVIA certification helpful but not required
Prior technical experience in electrical, plumbing, or carpentry is highly desired
Valid Driver's License and clean driving record to meet insurance requirements
Must provide own tools
Must have excellent customer service and communication skills, both verbal and written
PHYSICAL REQUIREMENTS:
Availability to work more than 40 hours a week including nights, weekends, and whenever needed to meet business needs
Flexibility to cover changing work schedules as needed
Ability to lift to 70 pounds
Ability to repeatedly bend, stoop, reach, climb stairs, push and pull
Must be able to stand / walk for extended periods of time
Potential exposure to heights and hazards
Exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness
Ability to work in changing climates and work outside for extended periods
Ability to perform essential functions with or without accommodation
EDUCATION:
High School Diploma or equivalent