Participates as a team member in the implementation of the nursing process in collaboration with the Registered Nurse. Responsible and accountable for a group of patients spanning all ages, cultures and disability concerns for a designated time frame. Functions within policies, practice guidelines and nursing standards of Sturdy Memorial Hospital in accordance with the Massachusetts Nurse Practice Act, CDC and OSHA standards, and any other applicable regulatory or accreditation agency. Assists with training, onboarding, and professional development efforts of new and/or existing clinical team members including Medical Assistants. Mentors office staff and facilitates team development. Required Skills/Qualifications/Training/Experience: Experienced Clinical Nursing skills Demonstrated ability to interact with patients in promoting an excellent and safe patient experience Ability to measure, document, and monitor vitals, weight, and height Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history Knowledge and understanding to appropriately triaging patients Establishes excellent rapport with patients including patient education Ability to prepare patients for all types of visits and in-office procedures using the appropriate medical supplies Ability to communicate patient’s health and behavioral status to providers Maintains a safe and healthy environment for patients and co-workers by following standards and procedures Demonstrates necessary functions to maintain continuity of care for patients Knowledge and experience of administrating medications/immunizations Extensive clinical knowledge to assist patient questions over the phone and in-person Manage patient issues including the appropriate triage of questions and concerns around medical conditions Ability to handle difficult patient interactions with ease Education/Training: Graduate of a Licensed Practice Nurse Program Licenses/Certification: Current Massachusetts licensure BLS competent Unit/Specialty specific certifications Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Age and Diversity Related Criteria: Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures Ability to Fulfill Job Expectations: Must have the ability to the perform essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential Job Functions: Excellent interpersonal skills and teamwork ability Prepares exam rooms for providers between patient contact Maintains clinical competency, continued education, and LPN license Knowledge and appropriate use of medical terminology Reviews, interprets, and manages clinical documentation Works collaboratively with other health care professionals in providing outcome-oriented care Demonstrates problem solving and thrives in a fast-paced work environment Maintains a safe and healthy environment for patients and co-workers by following standards and procedures Knowledge and comfort managing prior authorization and referral process Ability to assist in inbox management and refills according to SMA policy Conduct Cerner Electronic Medical Record environment and office workflows Commitment to patient experience and quality improvement in the outpatient setting Ability to schedule new and established patient appointments Understanding provider requests and complete them in a timely manner Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability. Existing Sturdy Employees – please use this link to search and apply for jobs. https://wd5.myworkday.com/sturdymemorial/d/task/3005$4482.htmld Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in our area.