39 Customer Experience Coordinator Jobs in Columbus, OH
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Leader Promotions is Hiring a Customer Experience Coordinator Near Columbus, OH
- Serve as main point of contact for online customers through phone calls and internal systems.
- Respond to customer inquiries in a professional and thorough manner within a 24-hour time frame.
- Serve as an escalation point for resolution of issues.
- Conduct thorough review of order acknowledgements to ensure accuracy and cross-referencing of orders.
- Coordinate with cross functional teams to support end to end customer experience goals, programs, and practices across the organization.
- Assist with research, collection, database administration, and analysis of customer data and feedback.
- Perform scheduling, document preparation, resource coordination, and other administrative duties.
- Work independently within established procedures associated with the specific job function.
- Special projects and other duties as assigned.
- High School Diploma or equivalent; some college preferred.
- 2-3 years of experience in a customer service environment or call center environment.
- Medium proficiency in Microsoft Excel, Word, Outlook, and Internet Explorer.
- Ability to multitask and deliver on a high volume of projects in a fast-paced, deadline driven environment.
- Strong presentation, written, and verbal communication skills.
- Strong customer orientation.
- Highly organized and detail oriented.
- Team player.
- Upbeat, energetic personality with a desire to learn.
Job Summary
Full Time
Banking
$44k-58k (estimate)
05/05/2023
05/16/2024
ohiospecialtyproducts.com
Columbus, OH
<25
Banking
Related Companies
The following is the career advancement route for Customer Experience Coordinator positions, which can be used as a reference in future career path planning. As a Customer Experience Coordinator, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Coordinator. You can explore the career advancement for a Customer Experience Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Coordinator job description and responsibilities
They highlight friction points that need to be addressed or present results of customer feedback.
03/24/2022: New Orleans, LA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
02/27/2022: Tucson, AZ
The job of a customer experience manager requires aligning various organizational teams with the wants and needs of the customer.
02/06/2022: Moline, IL
The customer success manager refers to a leadership position overseeing teams or may only refer to direct client relations.
01/05/2022: Mesa, AZ
Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel.
01/07/2022: Knoxville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Coordinator jobs
Ability to understand and analyze data, helps them track trends and customer actions.
02/01/2022: Passaic, NJ
Customer service specialists are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/24/2022: Lebanon, PA
A customer relations specialist must have excellent communication and organizational skills to ensure customer satisfaction and maintain healthy business relationships with the customers.
02/28/2022: Corpus Christi, TX
Demonstrated knowledge of customer expectations and requirements.
01/30/2022: Columbus, MS
Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.
02/15/2022: Chicago, IL
Step 3: View the best colleges and universities for Customer Experience Coordinator.
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