11 IT - IT Specialist - Technical Support (Mid Level) Jobs in Torrance, CA
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IT - IT Specialist - Technical Support (Mid Level)
$90k-111k (estimate)
Contractor | Business Services
3 Weeks Ago
LeadStack is Hiring an IT - IT Specialist - Technical Support (Mid Level) Near Torrance, CA
LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
Job Title: IT Specialist - Technical Support (Mid Level) Location: Torrance, CA 90501 Duration: 5/28/2024 - 8/31/2024Pay Rate: 30/hr.Shift: Monday through Friday 8am - 5pm
100% Onsite
Troubleshoot user problems at the desktop. Knowledge of PC hardware, software and networking issues. Independently resolves hardware break-fix issues, network connectivity and application related questions for third party products. Escalates or perform server functions, particularly related to resolving issues at the desktop as well as TCP/IP connectivity and IP set-ups. Coordinates with the appropriate subject matter experts to obtain assistance to resolve concerns for proprietary applications of the client. Assist Project Managers in the end to end process for destination moves and hardware/software upgrades. Includes client interviews, technology evaluations and recommendations, developing integration requirements, application configuration/distribution, UAT, on site resource management, technical training and Day One support. Technical Support Specialist (Senior Level)
Job Duties:Evaluates system potential by testing compatibility of new programs with existing programs.? Evaluates expansions or enhancements by studying work load and capacity of computer system.? Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.? Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.? Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.? Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.? Performs and/or attends hardware/component factory acceptance testing.? Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.? Maximizes use of hardware and software by training users; interpreting instructions; answering questions.? Maintains system capability by testing computer components.? Prepares reference for users by writing operating instructions.? Maintains historical records by documenting hardware and software changes and revisions.? Maintains client confidence and protects operations by keeping information confidential.? Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.? Contributes to team effort by accomplishing related results as needed. Technical Support Specialist (Senior Level)
Skills and Qualifications: Problem Solving, Presenting Technical Information, Process Improvement, Software Maintenance, Software Testing, Network Design and Implementation, Load Balancing and Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning
know more about current opportunities at LeadStack , please visit us on https://leadstackinc.com/careers/Should you have any questions, feel free to call me on (513) 318-4502 or send an email on waseem.ahmad@leadstackinc.com
Job Title: IT Specialist - Technical Support (Mid Level) Location: Torrance, CA 90501 Duration: 5/28/2024 - 8/31/2024Pay Rate: 30/hr.Shift: Monday through Friday 8am - 5pm
100% Onsite
Troubleshoot user problems at the desktop. Knowledge of PC hardware, software and networking issues. Independently resolves hardware break-fix issues, network connectivity and application related questions for third party products. Escalates or perform server functions, particularly related to resolving issues at the desktop as well as TCP/IP connectivity and IP set-ups. Coordinates with the appropriate subject matter experts to obtain assistance to resolve concerns for proprietary applications of the client. Assist Project Managers in the end to end process for destination moves and hardware/software upgrades. Includes client interviews, technology evaluations and recommendations, developing integration requirements, application configuration/distribution, UAT, on site resource management, technical training and Day One support. Technical Support Specialist (Senior Level)
Job Duties:Evaluates system potential by testing compatibility of new programs with existing programs.? Evaluates expansions or enhancements by studying work load and capacity of computer system.? Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.? Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.? Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.? Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.? Performs and/or attends hardware/component factory acceptance testing.? Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.? Maximizes use of hardware and software by training users; interpreting instructions; answering questions.? Maintains system capability by testing computer components.? Prepares reference for users by writing operating instructions.? Maintains historical records by documenting hardware and software changes and revisions.? Maintains client confidence and protects operations by keeping information confidential.? Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.? Contributes to team effort by accomplishing related results as needed. Technical Support Specialist (Senior Level)
Skills and Qualifications: Problem Solving, Presenting Technical Information, Process Improvement, Software Maintenance, Software Testing, Network Design and Implementation, Load Balancing and Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning
know more about current opportunities at LeadStack , please visit us on https://leadstackinc.com/careers/Should you have any questions, feel free to call me on (513) 318-4502 or send an email on waseem.ahmad@leadstackinc.com
Job Summary
JOB TYPE
Contractor
INDUSTRY
Business Services
SALARY
$90k-111k (estimate)
POST DATE
06/04/2024
EXPIRATION DATE
11/27/2024
WEBSITE
leadstackinc.com
HEADQUARTERS
SOUTH SAN FRANCISCO, CA
SIZE
25 - 50
FOUNDED
2016
TYPE
Private
CEO
KAZI AHMED
REVENUE
$10M - $50M
INDUSTRY
Business Services
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