LeadStack is Hiring an Office/Administration - Representative - Customer Service (Mid Level) Near Torrance, CA
Job DetailsLeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world. Job Title: Representative - Customer Service (Mid Level)Location Torrance, CA - Hybrid: Mon/Fri Remote & Tue/Wed/Thu On site Duration: 7/8/2024 - 10/8/2024M-F 8:00am to 5:00pmPayrate $23/hour on w2We are currently seeking a Customer Service Representative - Domestic who will be responsible for providing the highest quality of customer service to internal & external customers. This includes, but is not limited to processing orders, answering customer inquiries via phone, e-mails, and live chat, processing RA’s, processing change requests, maintaining the customer file and escalating customer/system issues appropriately. Providing customer support via phones, new order entry, order processing, customer inquiries and expediting or fulfillment requests approved by department Manager and/or Director. The Essential Requirements Of The Role IncludeHigh School Diploma or equivalent (GED) 1-2 years of experience working with customer support Understanding of the functionalities of an ERP system It would be a plus if you also possess previous experience in: 1-2 years of PC skills in Microsoft Office and Database Management Strong commitment to quality, efficiency, and effectiveness Effective business language usage (spelling, punctuation, and grammar) We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/ I can be reached on nazmi.fatima@leadstackinc.com/( 415)-549-3167 Thank you for taking a look at this job opportunity. If it's not a right match, we'd appreciate a referral. Take care and I hope you have a great day! Best, Nazmi Fatima Lead Recruiter C. 415-549-3167 D. 4155493167 A. 611 Gateway Blvd, Ste 120 South San Francisco, CA 94080 W. www.leadstackinc.com