Primary Purpose :

Provide exceptional customer service by performing timely warranty & chargeable services.

Essential Duties and Responsibilities :

• Report to production manager Monday Friday @ 7am to receive schedule.
• Execute warranty / Chargeable service work for customers on schedule.
• Call customers at start of day to provide ETA
• Collect payment and complete additional work orders on site.
• Upload before and after photos of job sites.
• Inspect / maintain recycle, steel and garbage bins at shop.

Minimum Skills and competencies :

• Experience with exterior home improvements.
• Confident on ladder up to 44’.
• Excellent written and verbal communication skills.
• Experience with face to face customer service.
• Ability to drive long distances safely.
• Valid Driver’s license.
• Lift / Move / Carry up to 50 pounds occasionally, up to 25 pounds frequently, and negligible amount consistently within perimeters of position responsibility.

Desired Skills

• Gutter installation / service experience.
• Commercial driving experience.

Compensation

• $23.00 / hr first year of employment. Full-time, with benefits.
• $25.00 / hr after first year of employment. Full-time, with benefits.

ELM Home Building Solutions and its subsidiaries and affiliates, including Englert Inc., LeafGuard Holdings, and MetalMan provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Last updated : 2024-09-07