Company Summary

Learning Network is a growing, innovative, and customer-centric educational technology company. We seek creative and tenacious individuals to help us drive success through service.

Service is very important to us. At Learning Network, you will be among real people who care - about their customers and their colleagues. We prioritize service by making sure the details are done and done well - every time. We make promises and we keep those promises. We recognize that our customers and our employees don’t have to choose us. As such, service is embedded deep within our culture - and white-glove service is an expectation of every employee.

At Learning Network, you’ll be a part of something special. You’ll sleep better knowing you make a difference by bringing access to the most innovative education to thousands of students. You’ll do this amongst a supportive community of people who care. In return, you’ll care. You’ll show you care by being teachable; by not only doing your job well but by valuing the relationships with those you work with. You’ll achieve your goals and play nicely in the sandbox with others while doing it. We don’t do drama and neither should you.

Working at Learning Network isn’t for everyone. But for those that choose to make the commitment to hard work, service, students, and colleagues, it’s an incredibly rewarding experience.

Position Summary

We have an immediate opening for a Human Resources Assistant. In this role, you will provide administrative support to the HR team while ensuring accuracy of employee information. The HR Assistant is often the first-line of communication and support to our employees.

To be successful, you’ll need to be a detail-oriented, initiative taker. We need a broad thinker who can make suggestions, take constructive feedback with a good attitude and without pushback, and then go out and personally execute with diligence. If you like organization, solving problems, and supporting others with a smile, we’re probably a good fit.

This position is full-time and based work from home.

Job Duties

• Serve all stakeholders with integrity, humility, and joy while consistently modeling the importance of both task competency and relationships;
• Answer general HR-related questions that arise by email, ticketing system, phone, and mail providing timely and friendly white-glove service to everyone, and escalating complex requests to the HR Manager;
• Assist talent acquisition team with administrative duties as assigned;
• Process tasks related to the onboarding and termination of employees, including verification of employment requests, benefits enrollments, COBRA paperwork, unemployment claims, and supporting new hire orientation;
• Maintain employee records in the HRIS ensuring information is complete, accurate, and updated;
• Support tracking of academic licensure and other requirements;
• Provide reporting and HR metrics/analysis as needed;
• Maintain written documentation of how work is completed;
• Perform various administrative duties;
• Participate in Company events, activities, and meetings with a smile and an infectious, great attitude; and
• All other duties as assigned.

Essential Knowledge, Skills, and Abilities

• Strong interpersonal skills with the demonstrated ability to consistently lead and serve others with humility, kindness, empathy and joy;
• Very strong attention to detail;
• Excellent communication skills (verbal and written), presents self with professionalism and poise;
• Unyielding work ethic, entrepreneurial spirit, and flexibility;
• Ability and desire to interact with people as employees and potential employees;
• Strong problem-solving skills and ability to determine the root causes and implement solutions;
• Ability to work in a fast-paced environment juggling multiple deadlines and tasks;
• Proven ability to maintain confidentiality and trustworthiness; and
• Able to achieve daily performance metrics.

Qualifications

• Bachelor’s degree required (preferably in Human Resources, Business Administration, or a related field);
• Minimum of three (3) years of professional work experience in an administrative role;
• Minimum of two (2) years of human resources experience;
• Strong experience with Mac OS, Google Workspace, and Asana preferred;
• Private, distraction-free, professional remote work environment with high-speed internet;
• Ability to pass required background checks.
• Candidates must reside in Arizona

Benefits

• Medical, dental, and vision employee coverage for as little as $1 each per month
• Personal paid time off in addition to major holidays
• Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance all 100% paid by the employer
• 401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 5% of employee earnings
• Best-in-class employee recognition platform, powered by Fond
• Employee discount program with instant access to pre-negotiated, best-rate-guaranteed discounts on hundreds of popular products and services from categories like fitness, travel, professional development, home services, entertainment and more.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Human Resources: 2 years (Required)

Location:

• Arizona (Required)

Work Location: Remote