Legal Monkeys is Hiring an Entry Level Service Representative Near College Station, TX
Who We Are And What We DoLegal Monkeys sets the standard for operational excellence for records collection. Personal Injury law firms will hire companies (like us!) to call medical providers to receive medical records and bills on their behalf. By doing so, the life of a case is expedited, which means more money and a faster return to a greater quality of life for clients of the law firm. We strive to foster professional and personal growth within our team. Our Service Representatives are responsible for being ambassadors and providing our clients with exceptional service. Each Representative connects with providers in genuine and authentic ways while achieving goals and having fun. Each team member plays an important role to the success of our business. The Breakdown
Interact with the law firm's case managers and providers via phone, email, and chat
Effectively retrieve medical records and bills for law firm cases
Interact with providers with enthusiasm to accomplish daily goals
Manage a block of business and reach individual volume goals
Build genuine relationships with providers and coworkers
Perform in a dynamic atmosphere while maintaining a remarkable level of professionalism
Help to maintain a strong culture of winning and service through hard work and organization
Think critically through unexpected problems
Perform other duties as assigned
Why Us?You could take your talents anywhere. We know that. You know that. So, let’s cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case. But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team. Our Records Specialists are responsible for being ambassadors and providing our clients with exceptional service. Each of them connects with providers in genuine and authentic ways while achieving goals and having fun. The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them. Our Core Values
Play As A Team. By building each other up, we all get better, and - together - we get stronger
Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do
Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others
Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less
What would my hours and pay look like?
Monday - Friday 8:00 a.m. to 5:00 p.m
Hourly Pay: $14 - $17
Skills And Qualifications
High School Diploma or GED
Excellent written and verbal communication skills
Working knowledge of standard office equipment preferred
Physical Requirements
Experience prolonged sitting, standing and bending
Use hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, phone, mouse, headset, and other office equipment
Ability to lift up to 15 pounds at times
On-site attendance
Let's talk about benefits!
Paid vacation
Career growth and upward mobility
Competitive benefits package
401(k) plan; 4% company contribution match
Medical, dental, vision, life, and supplemental insurance available
Social team building events and bonding
This is an on-site position located in College Station, TX - zip code 77845. We are seeking to fill more than one opening for this role. This position is not eligible for transition to part-time. Thank you for considering us as a potential employer. Powered by JazzHR SZVaL9RfWG