1 JRSS Network Operations Controller Job in Ogden, UT
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JRSS Network Operations Controller
$69k-84k (estimate)
Full Time | Business Services
5 Months Ago
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Leidos is Hiring a JRSS Network Operations Controller Near Ogden, UT
DescriptionAre you looking for a challenging opportunity to make a difference by supporting the warfighter? Do you thrive in a fast paced, impact driven environment?
Leidos has openings for a JRSS Network Operations Controller for JRSS NOC at Hill AFB, UT.Program SummaryDefense Information Systems Agency (DISA) is partnering with the U.S. Army and Air Force to fundamentally change the way the Department of Defense (DoD) secures and protects its information networks by deploying Joint Regional Security Stacks (JRSS). Joint Regional Security Stacks (JRSS) are designed for security of the network to be centralized into regional architectures instead of locally distributed architectures at each military base, post, camp or station.
Primary Responsibilities
Original Posting Date2024-07-10
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay RangePay Range $37,050.00 - $66,975.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos has openings for a JRSS Network Operations Controller for JRSS NOC at Hill AFB, UT.Program SummaryDefense Information Systems Agency (DISA) is partnering with the U.S. Army and Air Force to fundamentally change the way the Department of Defense (DoD) secures and protects its information networks by deploying Joint Regional Security Stacks (JRSS). Joint Regional Security Stacks (JRSS) are designed for security of the network to be centralized into regional architectures instead of locally distributed architectures at each military base, post, camp or station.
Primary Responsibilities
- Create and update tickets utilizing Remedy.
- Monitor network events and element management failures in real-time on a 24x7x365 basis.
- Incident Correlation and Fault Analysis:
- Proactively analyze alarms
- provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information
- identifying the fault condition and its impacts
- isolating root causes
- coordinating correction of fault situations regardless of the fault in the infrastructure
- Notify necessary points of contacts based on essential or heightened awareness networks, circuits or location of incidents
- Incident Analysis (Fault Isolation):
- Support the fault isolation process
- diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs
- identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities.
- Activities include: testing, fault troubleshooting, fault localization, fault logging and assignment
- Support all customers to include providing global situational awareness support.
- Fault Correction:
- Correct/replace faulty network elements, coordinating with other service providers as necessary.
- Verify that service has been restored upon resolution of all customer-initiated tickets
- Network/Service Restoration:
- Restore networks and service to full operation
- Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs.
- Identify failures that are attributable to a different causes and impacts
- Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket.
- Provide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support
- Provide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outlined
- Record, assess, track, and monitor incident tickets escalated to operational infrastructure.
- Demonstrate general knowledge of training, standard operating procedures, and tools within O&M
- Effectively communicates with the O&M team and the customer.
- Works directly with Shift lead and O&M leadership for guidance
- Demonstrate proficiency in functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.
- High school and 1-3 years of experience.
- Must have DoD-8570 IAT Level 2 baseline certification (Security CE, or equivalent) at start date.
- Ability to work in a 24/7 operation.
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
- Expertise in two or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.
- General understanding of network topologies, both transport and IP.
- Currently possess an active Secret security clearance and be able to obtain and maintain a Top-Secret security clearance.
Original Posting Date2024-07-10
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay RangePay Range $37,050.00 - $66,975.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$69k-84k (estimate)
POST DATE
04/13/2023
EXPIRATION DATE
08/10/2024
WEBSITE
careers.leidos.com
HEADQUARTERS
VIRGINIA BEACH, VA
SIZE
50 - 100
FOUNDED
2019
REVENUE
<$5M
INDUSTRY
Business Services
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