Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments
- Verify patient insurance information and collect co-pays
- Maintain patient records and update necessary information in the system
- Assist with billing and coding processes
- Coordinate referrals to other healthcare providers as needed
- Handle patient inquiries and provide accurate information about services and procedures
- Maintain cleanliness and organization of the reception area

Qualifications:
- Previous experience as a medical receptionist or in a similar role is preferred
- Knowledge of office systems and procedures
- Proficiency in using electronic medical record systems (e.g., Eaglesoft, eClinicalWorks)
- Excellent communication skills, both verbal and written
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
- Attention to detail and accuracy in data entry and record keeping
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with dental terminology (for dental office receptionists) or medical terminology (for medical receptionists)
- High school diploma or equivalent

Note: This job description is intended to provide a general overview of the position. It is not exhaustive or comprehensive. Other duties may be assigned as needed.

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 16 – 20 per week

Benefits:

• Employee discount
• Paid time off
• Uniform allowance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Dermatology
• Surgery

Schedule:

• 8 hour shift

Work Location: In person