51 Customer care representative Jobs in Beach, FL
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Lennar Homes is Hiring a Customer care representative Near Beach, FL
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Welcome Home! Build your career with Lennar :
As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult.
At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth.
Lennar's Core Values :
Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community.
Customer Care Representative Summary :
Handles customer care requests professionally and as quickly as possible. Responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner satisfaction.
Specifications :
- Respond to homeowner service calls as assigned by the Customer Care Coordinator and / or Customer Care Manager.
- Contact homeowner within 24 hours and inspect calls within 72 hours.
- Evaluates homeowner request to determine whether repair is warrantable or the responsibility of homeowner.
- Monitors business partners work for completion and satisfaction of repairs.
- Completes minor home repairs; obtains customer's approval for completed work.
- Monitors status reports for accuracy.
- Expedites emergency repairs.
- Assists in maintaining community standards.
- Meets and greets homeowners during orientation walk.
- Minimum High School or GED required
- Minimum 2 years customer service experience required, preferably with a homebuilder
- Must possess good organizational and time-management skills, communicate effectively, and understand technical aspects of residential construction
- Able to analyze problems, determine solutions, and produce desired outcome
- Intermediate to advanced PC skills (Microsoft Word and Excel)
- Must possess professional attitude to represent company in a positive manner
- Valid Driver's License and good driving record
Life at Lennar :
Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family.
Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including :
- Health Insurance - Medical, Dental & Vision
- Vacation - up to 3 weeks of vacation per year upon hire
- Holidays, Sick Leave, & Personal Days
- 401(k) Savings Plan with company match
- Paid Maternity & Bonding Leave
- New Hire Referral Bonus Program
- Home Purchase Discount for Associates
- Associate Assistance Plan
- Everyone's Included Day
- Student Debt Repayment Program
- This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Last updated : 2024-07-14
Job Summary
Full Time
Building Construction
$38k-48k (estimate)
07/19/2024
07/19/2024
MINNEAPOLIS, MN
25 - 50
2011
DANIELLE SHABUNYA
<$5M
Building Construction
Related Companies
The job skills required for Customer care representative include Customer Service, Scheduling, Customer Care, Communicates Effectively, Time Management, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
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