Company Description
Job Description
Associate Client Director, Customer Success Insights - SC Johnson Sales/Category Management team
Location: Chicago, IL
Work Schedule: Onsite at SC Johnson 1-2 days/week
Reference ID: REFID512453
About this job
Experienced CPG Data Leader with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using the NIQ data with the NIQ tools, following the NIQ standards. Also responsible for strong execution of the Service Model as well as managing and coaching more junior members.
Responsibilities

• Develop client relationships and trust by being their primary point of contact and providing consultative partnership
• Deliver Integrated Insights - develop analytical analysis that leverage multiple NIQ solutions into a cohesive story, insightful callouts and actionable recommendations.
  • Present insights regularly in front of clients
  • Drive customer satisfaction through analyses and delivery of relevant and impactful insights
  • Lead Thought Leadership projects
• Lead Generation - Identify revenue leads via insights projects and take ownership in partnering with Sales Specialists to convert these into revenue opportunities.
• Team Leader : Lead by example, manage and coach junior team members
  • Champion an initiative within business unit and provide guidance to peers in that specific area

Qualifications

• Master's degree is a plus
• 7 years experience in a relevant industry (CPG and/or consulting)
• Prior experience with Retail and NielsenIQ (or similar) solutions preferred in analytics space, including POS/Panel data
• Curious person who likes building stories based on data to answer business questions
• Strong analytical mind and excellent numerical skills
• Advanced user of Microsoft Excel and PowerPoint
• Fast learner of concepts/ tools/ analyses
• Proficiency in pulling, analyzing, and incorporating multiple data sources that are relevant to answering a business issue
• Ability to coach others in data analyses and working with the NIQ tools.
• Excellent awareness of market conditions and client business environment

Qualifications
Additional Information
Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
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