Burglar Alarm Operations Manager

Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Burglar Alarm Operations Manager to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on!

What we need:

Les Olson IT has operated a Structured Cabling division for over two years, and we're looking to build out our physical security offerings to include burglar alarm installation. We are seeking to hire an experienced alarm installation agent who meets the requirements of the Utah Department of Professional Licensing to become a Burglar Alarm Qualifying Agent. We want to add someone who can offer guidance as we develop this new division, with the full support of our team of experienced cabling technicians.

Individual must meet the following requirements, constituting the Utah State criteria for licensure for a Qualifying Agent:

• Has within the past ten years, and while working as an alarm company agent, accumulated at least 6,000 hours (3 years) working for a licensed alarm company, at least 2,000 hours (1 year) of which were in a supervisory or managerial role, AND
• Has successfully taken or is willing to take the Utah Burglar Alarm Qualifier exam and the Utah Burglar Alarm Security Laws and Rules exam

Additionally, you'll need to have:

• Excellent customer service skills and patience in explaining systems to non-technical customers
• Basic computer skills (Word, Excel, Outlook, etc)
• Clean driver's license and reliable means of transportation
• Willingness to travel on occasion
• Scissor and boom lift driving experience preferred

What You'll Do

• Install alarm, security camera, and door access systems in commercial settings in accordance with applicable codes and regulations
• Test all installed systems to ensure functionality
• Provide thorough training to customer on use of alarm systems
• Provide the sort of attentive and thorough customer service that Les Olson IT is known for
• Collaborate with project design team to ensure quality of alarm installation plans, based on prior experience
• Guide team members in best practices in alarm, door access, and camera installation

What makes Les Olson different?

Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.

We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.

"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.

We offer:

• Paid Time Off
• Sick Days
• Paid Holidays
• 401k match Pension
• Full Medical, Dental & Vision HSA
• Mental health care coverage
• Life Insurance
• Local Volunteer Opportunities

Job Type: Full-time, in-person

Visit our website: lesolson.com