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3 Tech Support Technician - Part Time, Hybrid Jobs in Lexington, SC

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Lexington IT Solutions, LLC
Lexington, SC | Part Time
$50k-68k (estimate)
3 Days Ago
Lexington IT Solutions, LLC
Lexington, SC | Part Time
$50k-68k (estimate)
3 Days Ago
Lexington IT Solutions, LLC
Lexington, SC | Part Time
$50k-68k (estimate)
3 Days Ago
Tech Support Technician - Part Time, Hybrid
$50k-68k (estimate)
Part Time 3 Days Ago
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Lexington IT Solutions, LLC is Hiring a Tech Support Technician - Part Time, Hybrid Near Lexington, SC

Job DescriptionJob Title: Part-Time Hybrid TechnicianLocation: Lexington, SC (Primarily supporting Columbia and surrounding areas)
Company: Lexington IT Solutions provides managed IT services to small businesses, focusing on efficient, effective, and secure technology solutions.
Responsibilities:
  • Deploy and configure software to workstations and servers during service onboarding.
  • Analyze current specifications to recommend and implement upgrades or replacements.
  • Deploy new network equipment as part of service onboarding.
  • Conduct quick daily checks of systems to ensure automation ran correctly; perform manual corrections as needed.
  • Provide manual maintenance on workstations and servers as required.
Disaster Recovery:
  • Respond to complete system outages of networks, servers, and high-profile workstations.
  • Conduct initial diagnostics remotely within 30 minutes of outage detection.
  • Provide onsite support within two hours of outage notification.
  • Utilize multiple avenues for access, troubleshooting, and remediation.
Application Support:
  • Provide support for Microsoft Office, Quickbooks, and occasional proprietary business applications.
  • Minimal training provided; utilize application-specific support resources as needed.
Home Office Setups and Home Networks:
  • Assess current environments, make recommendations, and install computers, home networks, VoIP phones, and printers.
Work Environment:
  • Work independently for daily operations with support from remote technicians.
  • Collaborate on larger onsite projects with a team of technicians.
Skills and Qualifications:
  • Minimum of two years' experience in MSP or in-house IT support.
  • Preferred certifications: A , Network , Security .
  • Strong critical thinking and troubleshooting skills.
  • Excellent customer service and communication skills; ability to explain technical issues in layman's terms.
Training and Growth:
  • Initial training provided on company systems; additional training available as needed.
  • Opportunities for career growth based on skills development; potential for higher-level technical roles and branch management.
Schedule:
  • Part-time position; scheduling based on as-needed support and pre-scheduled projects.
  • Availability required Monday-Friday, 8:30 AM to 4:30 PM for client support.
Company Culture:
  • Emphasis on maintaining client environments efficiently to minimize disruptions.
  • Supportive of work/life balance; aim to resolve issues proactively to reduce client calls.
Application Process:
  • Interested candidates should submit their resume and cover letter to Scott Johnson at scott@lexingtonitsolutions.com.

Job Summary

JOB TYPE

Part Time

SALARY

$50k-68k (estimate)

POST DATE

06/29/2024

EXPIRATION DATE

08/29/2024

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