Job Summary

The Administrative Assistant II performs a variety of secretarial, clerical, and receptionist duties for the department they support.

Within the role, they will assist with managing or entering complex data, which includes scheduling, reporting and tracking information for the department.

Responsible for handling correspondence, filing, ordering of supplies, data entry, faxing, and mailing of reports for their assigned department (Non-Patient and / or Patient related dependent on area).

Minimum Qualifications

Minimum Education : High School Diploma or Equivalent

Minimum Years of Experience : 2 Years of experience as an Administrative Assistant / Receptionist

Substitutable Education & Experience : 2 Years of Administrative Assistant / Receptionist experience can be substituted for an Associate's Degree, Bachelor's Degree, or Equivalent completion of college coursework

Required Certifications / Licensure : None.

• Required Training : Typing speed of 60 kspm;
• Demonstrated experience using Microsoft Office Suite of programs (e.g. Word, Excel, Outlook, etc.);

Demonstrated experience using multiline phone system and serving as administrative liaison for a department

Essential Functions

• Coordinates and performs a range of staff and / or operational support activities for the unit. Serves as a liaison with other departments in the resolution of day-to-day administrative concerns.
• Maintains all office equipment in the department, as well as order supplies for machines and ensures repairs are made expediently.

Organizes, files, and stocks office to foster easy access to materials / information. Cost effectively utilizes resources and accounts for supplies and equipment.

• Maintains work environment by placing work orders as needed to ensure proper operations.
• Provides administrative / clerical support for the department such as answering telephones, assisting visitors, and resolving a range of administrative inquiries.
• Maintains expected knowledge of the basic business functions of their area and is able to answer questions to help with department organization.
• Maintains a clean and neat working environment.
• Assists in timekeeping responsibilities with Kronos time system, as well as any scheduling needs / arrangements.
• Maintains accurate and timely correspondence, procedure updates, reports, manuals, etc. for all functions of the department.
• Develops a range of spreadsheets, contracts, reports, worksheets, and / or forms to improve workflow and communication as needed.
• Processes and maintains confidential files (Combination of Financial, Patient, and Operational records).
• Schedules and coordinates meetings, events, interviews, appointments, and / or other similar
• Supports various staff meetings (May be asked to schedule, record, or distribute minutes).

Duties & Responsibilities

• Maintains an optimistic and professional image and exhibits excellent customer relations. Shows courtesy, compassion and respect.
• Utilizes Microsoft Office to compose and edit correspondence from verbal direction, or from knowledge of established department policies;

may prepare, transcribe, compose, type, edit, and distribute agendas and / or minutes of meetings.

• Sorts, screens, reviews, and distributes incoming and outgoing mail; composes, prepares, or
• Ensures timely responses to a variety of routine written inquiries.
• Maintains and assists in updating manuals and reference materials department; both hard copy and electronic.
• Actively involved in new employee (departmental) orientation / introduction.
• May be assigned projects or tasks as needed by department head.
• Provides PC training and support to departmental employees.
• Efficiently utilizes electronic software routinely used in daily activities (Outlook, EPIC, Excel, Word, etc.).
• Maintains working knowledge of terminology relevant to department.

We are committed to offering quality, cost-effective benefits choices for our employees and their families :

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

Last updated : 2024-06-22