2 Product Operations Coordinator (Hybrid) Jobs in Duluth, GA
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Product Operations Coordinator (Hybrid)
$77k-100k (estimate)
Full Time
2 Weeks Ago
LexisNexis Risk Solutions is Hiring a Product Operations Coordinator (Hybrid) Near Duluth, GA
About The BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance
About Our TeamClaims Record Unit (CRU) is a division of LexisNexis Risk Solutions, which is the industry leader of procuring Law Enforcement records nationwide. Insurance carriers use these records to aide in the adjudication of claims. We process 8 million requests annually and foster business relationships with agencies to streamline and improve processes. Our teams are located in Duluth, Ga. and the Philippines. CRU is the single point of contact for our customers and utilizes multiple resources and platforms across the U.S, Canada, and P.R.
About The RoleDemonstrates a conceptual understanding of the procurement of records for insurance purposes. The role entails calling law enforcement agencies to inquire about reports that are being requested for Insurance clients. Applies this understanding in the performance of routine and recurring assignments such as reviewing, compiling, acquiring, organizing, and maintaining records. *Position will be onsite with a potential Hybrid once fully trained.
Responsibilities
About Our TeamClaims Record Unit (CRU) is a division of LexisNexis Risk Solutions, which is the industry leader of procuring Law Enforcement records nationwide. Insurance carriers use these records to aide in the adjudication of claims. We process 8 million requests annually and foster business relationships with agencies to streamline and improve processes. Our teams are located in Duluth, Ga. and the Philippines. CRU is the single point of contact for our customers and utilizes multiple resources and platforms across the U.S, Canada, and P.R.
About The RoleDemonstrates a conceptual understanding of the procurement of records for insurance purposes. The role entails calling law enforcement agencies to inquire about reports that are being requested for Insurance clients. Applies this understanding in the performance of routine and recurring assignments such as reviewing, compiling, acquiring, organizing, and maintaining records. *Position will be onsite with a potential Hybrid once fully trained.
Responsibilities
- Researching and reviews requests and police records information from websites, various internal and external databases.
- Fulfilling, editing, and/or modifying requests for police records to ensure compliance with company standards and completeness of order for product deliver.
- Performing additional research as required to meet customer expectations and demonstrates ability.
- Meeting and exceeding established departmental goals for productivity and accuracy.
- Performing outgoing calls to agencies regarding requests.
- Answering incoming calls from law enforcement agencies regarding requests.
- Be customer-oriented: Customer service skills are required. Striving to create, maintain and enhance customer relationships.
- Experience in Criminal Justice, Insurance Claims, Call Center and /or police departments.
- Be able to use Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
- Demonstrate the ability to learn quickly and thrive in a production-based environment.
- Able to demonstrate excellent oral and written communication skills.
- Possess a high school diploma; an Associate's level education is preferred.
- Be able to collaborate with cross-functional teams to deliver exceptional customer service and support.
Job Summary
JOB TYPE
Full Time
SALARY
$77k-100k (estimate)
POST DATE
05/30/2024
EXPIRATION DATE
06/23/2024
WEBSITE
risk.lexisnexis.com
HEADQUARTERS
Alpharetta, GA
SIZE
100 - 200
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The job skills required for Product Operations Coordinator (Hybrid) include Customer Service, Written Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Operations Coordinator (Hybrid). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Operations Coordinator (Hybrid). Select any job title you are interested in and start to search job requirements.
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