Appointment Setters/BDC Associates manage inbound and outbound communications with existing and prospective customers. Tasked with converting contacts into quality sales appointments, Appointment Setters/BDC Associates maintain knowledge of products in order to guide our prospective clients and facilitate the appointment/sales process.
KOLLECTIVE - Keys to success
Every Kollective dealership team member is expected to work in concert with other departments to provide an unparalleled ownership experience for each customer they meet, speak to or work with ... to go beyond what is required ... to exceed the customer's expectations in every thought, word and gesture. That is not only a Kollective tradition, but the very foundation of our success.
ABOUT
KOLLECTIVE is a new breed of automotive brand.
We proudly sell and service some of the worlds luxurious and iconic brands, Mercedes-Benz, Lexus, Audi and Jaguar Land Rover. We have operations in New York City, Long Island, New Jersey and Texas.
MISSION STATEMENT
Our goal is to deliver an express indelible luxury customer shopping experience that is the bedrock of all we do.
Our dealership environments reflect the changing global marketplace and reflect the way our customers shop for vehicles. We work tirelessly to grow our businesses partnering within our communities where we will sell and service new, pre-owned, and CPO vehicles. We aren't purely a car dealership, we are digital and physical retail destination, a way of life, a conduit to a better lifestyle.
We care deeply about our customers, employees and the community. Working in the automotive business is not just a job for us, it's a calling. We've committed to this industry because we're all striving to be a part of something that makes a real, meaningful difference.
In short, we always 'do the right thing.' And together we are "Driving Modern Luxury."
Requirements
-Previous BDC experience. Preferable with a Luxury Make.
-Ability to communicate effectively with others.
-Great follow up skills.
-Time management skills.
-Ability to type efficiently to enter accurate information into tracking system.
-Basic Computer skills.