Our Mission is to be #1 by creating a better life for our customers. At LG Electronics, we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good”! As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as an Controls Product Support Engineer located in Alpharetta, Georgia This role is on-site in our office.

What we can offer:
Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach

The Opportunity:
We are currently seeking a Controls Product Support Engineer to join our dynamic team in Alpharetta, GA as part of the LGEUS CAC Controls Product Support Engineering Team!
You will contribute to control solution initiatives to drive growth and application of LG’s expanding line of residential, VRF and commercial air conditioning equipment in the US market. You’ll be working with a dedicated team of engineers and our OEM partners and factory R&D members to develop controls and controls solutions that meet our customers’ needs, simplify applications, and differentiate our HVAC offerings from the competition. 

What you will do:
• Support proper product application to field projects through creating product applications materials, providing product/applications training to sales and reps, and working with sales and reps on specific applications challenges.
• Analyze, build, and maintain Controls training materials.
• Define product/feature requirements and effectively communicate with the factory through product/feature development process.

Required skills and experience
• Bachelor of Science in ME, EE or equivalent required
• Electrical or Mechanical Product Management Experience
• 2 yrs experience in US applied commercial air conditioning industry including experience in technical product applications support required.
• 4 yrs working as an Engineer.
• Hands-on experience with Hardware and Software testing.
• Highly Analytical
• Presentation of data for technical analysis
• PM Certification a plus
• Comfortable presenting to and engaging with a technical audience including engineers, consultants, and owners.
• Adaptable to the management style and process methods of foreign colleagues to achieve common goals.
• Strong technical project management background with a proven track record of building project plans and delivering projects on time, within scope and within budget.
• Experience troubleshooting protocol communications with the ability to decode, analyze and debug systems communications data quickly and efficiently.
• Experience creating and executing Hardware and Software Test Plans.
• Capable/comfortable working in a test lab environment.
• Exposure to VRF and Hydronic technology desired

• Excellent communication skills including ability to write well-crafted and grammatically proper technical documentation.
• Highly motivated self-starter with demonstrated ability to quickly grasp technically challenging information and apply it to the day-to-day job responsibilities to solve problems and arrive at innovative solutions.

At LG Electronics, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law or other protected traits/characteristics. Consistent with our commitment to providing equal opportunity and embracing diversity, we have implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

Base Salary $87,900 to $100,000

In addition to the above, we believe that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. We consider geographic pay differentials in final offers. Because we operate in many geographies and have many business units across the United States, where applicable, may not reflect the specific business or geography differential that will apply to the final offer.
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