174 Customer Service Representative Jobs in Charleston, SC
LGC is Hiring a Customer Service Representative Near Charleston, SC
Our tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimize food production; and continuously monitor and enhance the quality of food, the environment and consumer products.
LGC’s 175 years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. Join us and help us achieve our mission of Science for a Safer World!
As part of our Standards division, o2si, is a leading manufacturer of organic and inorganic reference materials. At our site in Charleston we produce customised organic Reference Materials (RM’s) and Certified Reference Materials (CRM’s) to support the chemical, environmental, petroleum, clinical, food safety, pharmaceutical and industrial hygiene industries. Our services in Charleston are accredited to ISO 17025 and ISO 17034 quality standards.
Job DescriptionJob Purpose:
Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries (i.e. pricing, products, scheduling etc.). Builds and maintains business relationship with clients by providing prompt and accurate service which helps promote customer loyalty.
Key Responsibilities And Accountabilities
- Respond promptly to customer requests
- Accurately input customer orders into database
- Provide customers with product and service information
- Up-sell products and services
- Provides support to the shipping team (picking & checking)
- Exemplify the LGC core values on a day-to-day basis
- Perform other duties as assigned
- High school diploma or equivalency
- Associates or Bachelor of Science degree is a plus
- Very organized and attentive to details of procedures
- Basic math skills
- Computer skills (including MS Office, in particular MS Outlook)
- Basic knowledge of environmental laboratory methods and processes is a plus
- Excellent time management skills
- Excellent verbal and communication skills and attention to detail
What we offer (US based-employees):
- Competitive compensation with strong bonus program
- Comprehensive medical, dental, and vision benefits for employees and dependents
- FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
- Deductible Buffer Insurance and Critical Illness Insurance
- 401(k) retirement plan with matching employer contribution
- Company-paid short- and long- term disability, life insurance, and employee assistance program
- Flexible work options
- Pet Insurance for our furry friends
- Enhanced Parental leave of 8 additional weeks
- PTO that begins immediately
- Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
For more information about LGC, please visit our website www.lgcgroup.com
#scienceforasaferworld
Job Summary
Full Time
$37k-46k (estimate)
09/02/2024
10/08/2024
lgcgroup-llc.com
OVERLAND PARK, KS
200 - 500
1992
WILLIAM KRUEGER
$10M - $50M
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The job skills required for Customer Service Representative include Customer Service, Products and Services, Communication Skills, Scheduling, Attention to Detail, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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