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Temp to hire, Onsite
Contract Start Date 07 / 08 / 2024 - 12 / 31 / 2024 - w / potential for conversion - TTH
Max pay : $
The hours are M-F, 8-5pm with an hour lunch.
POSITION OVERVIEW :
Responsible for posting customer payments in a timely / accurate manner, researching / reconciling account discrepancies, scanning payments into the bank, keeping accurate notes of all communication related to accounts within the Sapphire system.
The AR Representative will work closely with retailers, sales, warehouse, drivers, customer service, National Call Center and others to collect outstanding balances owed and resolve discrepancies.
Working knowledge of MS Office - Word, Excel, Outlook.
GENERAL ACCOUNTABILITIES :
Post customer payments in an accurate / timely manner
Notify customers / sales of delivery term changes as needed
Monthly statement distribution-email specific accounts
Able to work independently without supervision and with others as a team
Maintain good working relationships
Ensure that customer service is held to the highest standard and customer accounts are reconciled and kept up to date with attention to detail and accuracy
Escalate situations to AR manager as needed
Accurately / effectively handle a large volume of customer / driver calls
Ability to problem solve under pressure with tight deadlines
POSITION OVERVIEW :
Responsible for entering customer payments into Sapphire, researching and reconciling discrepancies and credits on the customer account.
Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests.
Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status.
Responsible for a high volume of customer accounts.
GENERAL ACCOUNTABILITIES :
Perform collection procedures as outlined in SOPs escalate to supervisor as needed
Follow up and review accounts for compliance with Nevada credit law and SOPs ? notes, courtesy calls, etc.
Cash application through various payment methods checks / cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer / sales of term changes
Monthly statement distribution
Work with sales and other departments to handle disputes on accounts
Able to work independently without supervision
Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers
Ensure that customer service is held to the highest standard, maintaining good working relationship
Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy
Ensure that customer questions are answered timely
Accurately and effectively handle large volumes of orders and calls.
Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts
Responsible for problem solving with a positive and professional demeanor
Able to work under time pressure and maintain / produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns
Pay Details : $ to $ per hour
Search managed by : Lauren Litten
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Full Time
Hospital
$43k-54k (estimate)
06/27/2024
08/26/2024
lenoxhill.northwell.edu
NEW YORK, NY
1,000 - 3,000
Private
FRANCK DANZA
$1B - $3B
Hospital
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