LHH has an Account Manager opening available with a widely respect company in Shaker Heights. This is a great opportunity for any qualified candidate with a customer service background that is looking to advance their skillset into a rewarding career.
This contract position will put the Customer Service Representative in a role with a wide array of duties that are customer focused. From taking orders, to tracking the shipping process, to building a relationship with clients in an effort to increase satisfaction. If you are interested in taking the next step with your career click the “apply now” button for immediate consideration.
Responsibilities:

• Obtain and direct written purchase orders via email, fax, EDI, or mail
• Resolve order discrepancies through communication with management
• Handle expedited requests and provide necessary updates to customers
• Provide information on product availability as well as pricing
• Relationship building

Qualifications:

• Previous experience in a call center environment is required
• Keen attention to detail
• Advanced knowledge with the Microsoft Office Products

Skills:

• Strong interpersonal skills in a call center environment
• A consistent level of professionalism at all times
• Problem solving skills

Experience:

• One year of experience required

Employment Type:

• Contract

Compensation:

• $17.50 to $18.00 an hour

Work Hours:

• Full Time 40 Hours per week
• 8:00am to 5:00pm Monday to Friday

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $17.50 to $18.00 per hour
Search managed by: Jack Eagleeye
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.