Job Title : Customer Service Representative (Shipping and Sales Support)

Location : Onsite in Wilsonville, OR

Duration : 6-month contract with potential for extension

Pay Rate : $25-30 per hour

Job Description : LHH Recruitment is seeking a reliable Customer Service Representative who will be key in providing exceptional service to our client's customers.

You will support their sales team, input and process customer orders, and respond to customer inquiries via email and phone.

We are seeking candidates who ideally have B2B, sales support or inside sales experience who have worked with an ERP or SAP system.

Our client has been in business for over 50 years and has a reputation for outstanding service, this person will contribute to maintaining that reputation.

Key Responsibilities :

• Respond to all customer inquiries quickly and professionally.
• Create quotes, enter and manage purchase orders.
• Work closely with the Sales team to provide solutions to customer issues.
• Assist with returns and updating the ERP system.
• Assist with shipping and receiving processes, updating the ERP system accordingly.

Qualifications :

• 2 years of sales support, inside sales, or B2B customer service experience.
• College Degree highly preferred; High School Diploma or equivalent required.
• Experience using Salesforce, Sage 100, or another CRM, ERP or SAP system is a big plus.
• Strong computer skills including Microsoft Office (Outlook, Excel, Word)
• Clear and professional communication, both written and verbal.
• Strong organization and attention to detail.
• Positive attitude and reliability also very important.

Pay Details : $ to $ per hour

Search managed by : Ashley Armstrong

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.