LHH Recruitment Solutions is seeking an Processing Specialist I for a 1 year contract position that could go permanent in Moon Township, PA .

This is for a Financial Technology Company with an excellent reputation.

Responsibilities

Answer, investigate and / or initiate actions on customer inquiries, requests or complaints on all loan products and services efficiently from the following customer access channels : Team Support.

Follow-up as required to ensure customer satisfaction

Responsible for answering inquiries from all customer access channels regarding basic loan / account information

Process all paperwork and adjustments received accurately to keep borrower accounts current including deferment, forbearance, cancellation, AmeriCorps, Loan Verification forms, and E-Oscar

Process loan intakes on behalf of the Department of Education

Qualifications :

Must be able to work independently on tasks assigned to you on a day by day basis

Must be able to perform all aspects of Basic Production including : sorting and distributing incoming mail utilizing the Global Search function to identify and route mail accurately when necessary

Customer service and communication skills

Employment Type : 1 year contract position that could go permanent

Connect with a recruitment specialist today, by submitting your resume via the Apply button.

Pay Details : $ per hour

Search managed by : Sarah Harvey

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.