Description

Want to be a part of a winning organization?

Liberty Ford in Parma Hts is looking to add highly motivated individuals to our Sales Team.

Come be part of Northeast Ohio's largest Ford dealer group. Excellent earning potential with opportunities for growth, 5 day work week, and healthcare. We have an outstanding 401(k) plan and our employees love the paid time off program. Just ask our staff; we’ve been voted as one of Northeast Ohio's Top Workplaces for the past 11 years!

Here at Liberty Ford, our motto is "good people doing business with good people," and it underscores our commitment to providing excellent service for our customers and a fantastic work environment for our employees. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!

No previous auto sales experience required – We are willing to train the right candidate.

Ability and willingness to learn and be a team player.

Must have a strong desire to succeed and grow.

Excellent appearance, verbal/written communication, strong presentation skills.

Now is a perfect time to consider a career in sales and join a great team!

SUMMARY

Sells automobiles by understanding and demonstrating vehicle characteristics, capabilities, and features in addition to developing and qualifying buyers and closing sales.

ESSENTIAL DUTIES

Essential duties include the following. Other duties may be assigned.

• Understands Ford product line by studying characteristics, capabilities, features, and by comparing and contrasting competitive models
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot
• Offers test drives to all prospects. Follows dealership procedures to obtain proper identification from customer prior to test drive
• Demonstrates automobiles by explaining characteristics, capabilities, features, and explaining warranties and services
• Satisfies the transportation needs of the buyer by understanding buyers requirements, and interests and by developing rapport with the customers
• Knows and understands equity and values and is able to explain depreciation to the customer
• Completes quotes and explains financing options in accordance with established dealership policies
• Closes sale by overcoming objections
• Prepares sold vehicles for customer delivery prior to customer arrival
• Delivers vehicles to customers, ensuring that the customer understands the vehicles operating features
• Introduces customers to the service department and schedules first service appointment
• Follows up on all post delivery items to make sure that all customer expectations are met
• Follow up with prospective customers and return email/voicemail

Requirements

JOB REQUIREMENTS

• Ability to read and write. Ability to comprehend simple instructions, short correspondence, memos, safety rules, operating, maintenance instructions and procedure manuals
• Ability to respond to common inquiries or complaints from customers
• Ability to calculate figures such as discounts, interest and percentages
• Basic MS Office knowledge, computer software and internet proficiency
• Excellent appearance, verbal/written communication, strong negotiation and presentation skills

EDUCATION

• High School degree or equivalent preferred
• Valid Driver’s license that meets dealership insurability requirements

EXPERIENCE

The ideal candidate must have a strong desire to succeed. Our automotive sales representatives come from a variety of backgrounds and industries. You don’t have to have automotive sales experience to be successful, but you should have experience providing exceptional customer service and previous sales experience is a plus.

PHYSICAL REQUIREMENTS

Must be able to walk the sales lot and showroom to review inventory and greet customers for at least 8 hours in a shift. Must be able to lift at least 15 pounds on occasion. Must be able to push, pull, and reach with hands and arms. Must have close and distance vision. Must be able to drive company vehicles. Must be able to type.

Disclaimer: This job description is not a contract of employment. No Dealership manager or other Employee at the Dealership has the authority to make a commitment of guaranteed or continued employment to you and this job description, or any dealership publication, practice, or procedure should not be understood to make any such commitment. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee.