Full Time | Civic & Environmental Advocacy3 Weeks Ago
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Liberty Health is Hiring a MOVE IN COORDINATOR/SALES ASSOCIATE - THE KEMPTON Near Wilmington, NC
Liberty Cares With CompassionLiberty Senior Living Is Currently Seeking An ExperiencedMOVE IN COORDINATOR/SALES ASSOCIATE Full Time, DaysJob Summary
Comply with all applicable rules, policies, standards and guidelines related to employment with Liberty Senior Living and its communities.
Interact with lead sources, prospects and residents through a variety of outreach, sales and in community activities.
Influence prospects and lead sources with strategic messages, tactics, talking points, events, etc. Document lead sources, prospect interaction and other required census building information in customer relationship management software (CRM)
Complete move in paperwork with new resident or responsible party.
Develop and sustain customer relationships at move in.
Communicate move in dates and times with teammates to ensure process is completed with excellent customer service and attention to detail.
Conduct follow up, follow-thru activities and retention programs with current residents.
Conduct on site sales and lead tours as needed.
Conduct off site lead source calls as directed.
Participate in on and off site marketing events for prospects and residents.
Perform phases of the marketing and sales process that may focus on managing one or more of the following specialty areas:
1.Managing the Move-In Process
2.Assisting with sales event planning and execution
3.Managing Community Relations throughout the greater community area
Job Requirements
A.A. or Bachelor’s degree in Marketing, Business Administration or related field required.
Previous sales and/or marketing experience preferred. 2 years preferred.
Previous experience working with a long sales cycle (12-18 months) preferred.
Proven technology skills
Knowledge of persuasive and consultative selling techniques to strategically influence customer decisions Ability to learn new products and offerings, and effectively present unique benefits to a broad customer base
Ability teach and orient to community using oral and written communication techniques upon move in. Ability to work independently with limited oversight and direction
Ability to change/adjust tactics & strategies to meet the unique needs of each prospect and resident.
Ability to understand, communicate, market and sell pricing and financial model versus competition
Ability to understand and interpret architectural site, key and apartment plans
Ability to consistently contribute to a professional and cohesive work environment
Willingness and ability to learn new processes, continuously improve marketing and sales skills and adapt to a constantly changing environment and customer base
Excellent organizational and time management skills
Visit www.libertyseniorliving.com for more information. Background checks/drug-free workplace. EOE.