SUMMARY: Serves as primary contact for collection agencies. Reviews and reconciles accounts placed with collection agencies. Reconciles Bad Debt write-offs to collection agency acknowledgements. Facilitates the proper and timely processing of bank deposits and remittance information; including posting insurance and patient payments as well as applicable contractual adjustments. Responsible for daily cash flow management, which consists of posting insurance and patient payments as well as applicable contractual adjustments. Presents a courteous and helpful demeanor to all patients, visitors, other Liberty Hospital exmployees/medical staff members, or any other person an employee encounters while representing Liberty Hospital.
Required Education/Training: High school diploma or equivalent
Required Experience: Minimum one (1) year in general office, bookkeeping, collections, or similar experience; proven customer service skills
Preferred Education/Training: Associate's or advanced degree with emphasis in business and/or accounting
Preferred Experience: Banking, insurance collections, or billing in a hospital setting; working knowledge of Microsoft Windows, Work, Excel; prior accounts receivable experience