Job Details :

The Sales Support-Customer Service Rep will support the daily Sales and Marketing activities of the Sales, Marketing, Engineering, and Production departments.

Specific Duties

• Support the Director of Sales and Marketing and Staff as required.
• Support and manage new and existing customer accounts as assigned by management.
• Partner with the Sales Team to maintain positive customer relationships.
• Assist in orienting customers with product information, pricing, and new service contract opportunities.
• Accurately process internal and external customer transactions such as orders, solicitations, and quotes.

Communicate with production and purchasing department to obtain materials lead times for new and existing customer orders.

• Follow up on incoming questions, inquiries via phone, email, or fax.
• Work closely with production to ensure that all orders are shipped to the customer on time.

Qualifications

• 1 plus years’ experience in a Sales, Sales Support, or Customer Service.
• Experience in shipping and logistics is preferred.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications.

Key words : Bachelor’s Degree, Sales, Sales Support, Customer Service, shipping, logistics, manufacturing, etc.

This position requires 1 plus years of experience. US citizenship, green card, perm resident, is required. A generous salary $50,000 and benefits packaging will be provided. PTO, medical, etc.

On-site Monday through Friday.