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IT Support Specialist
$86k-106k (estimate)
Full Time | Business Services 1 Week Ago
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Liberty Personnel Services is Hiring an IT Support Specialist Near New York, NY

Job Details:
IT SUPPORT SPECIALISTDynamic and growing general construction company is seeking an IT Support Specialist.
Responsibilities:
  • Respond to service requests while on call
  • Answer Service Desk telephone and respond accordingly to callers inquiry
  • Log all tasks throughout the day, all time should be accounted for
  • Stay in communication with all end users maintaining clear expectations.
  • Manage tickets and escalate tickets to Help Desk Manager as required
  • Produce procedural documentation as needed
  • Document all calls in the tracking system and follow through to completion
  • Spot trends and identify issues
  • Work as a resource on projects as required
  • Understand Active Directory, provide activation of accounts and maintain security groups
  • General understanding of TCP/IP, DHCP, DNS, administration and creation of users
  • Be able to resolve hardware issues, hard drive ports, cable issues
  • Understand enterprise antivirus software, provide updates and virus removal
  • Experience with SLA’s and service call tracking systems
  • Support systems running in a VMWare environment
  • Strong support and resolution experience with Windows 10. Outlook and connectivity issues
Send resume to:
Mark W. Wonders
Senior Executive Recruiter
Liberty Personnel Services, Inc.
Email: mark@libertyjobs.com
Ph: 484-690-9619
Connect with me on LinkedIn!
#ITSupport
#MidLevel

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$86k-106k (estimate)

POST DATE

06/18/2024

EXPIRATION DATE

07/11/2024

WEBSITE

libertyjobs.com

HEADQUARTERS

KING OF PRUSSIA, PA

SIZE

50 - 100

FOUNDED

2003

TYPE

Private

CEO

DANIEL GALLAGHER

REVENUE

<$5M

INDUSTRY

Business Services

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About Liberty Personnel Services

Liberty Personnel provides placement and contract based recruiting services.

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

01/10/2022: Gainesville, FL

IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

02/20/2022: Jacksonville, FL

The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

02/27/2022: Lancaster, PA

Some employers may accept IT support specialists without formal education who have computer experience and certification.

01/21/2022: South Bend, IN

Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

12/26/2021: Daytona Beach, FL

To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

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Successful technical support specialists possess common characteristics and aptitudes.

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Step 3: View the best colleges and universities for IT Support Specialist.

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