10 Office Supervisor Jobs in New York, NY
Liberty Tax is Hiring an Office Supervisor Near New York, NY
Department/Business Unit: Managed Operations
Reports to: District Manager, Managed Operations
Status: Seasonal
FLSA Status: Non-Exempt
Job SummaryThe Office Supervisors to oversee the day-to-day operations of individual tax preparation offices. Reporting to the District Manager, the Office Supervisor is responsible for ensuring efficient operations, maintaining compliance, and delivering an exceptional customer experience.
Responsibilities/DutiesOffice Operations Management
- Manage the daily operations of the tax preparation office, ensuring adherence to company policies, procedures, and quality standards
- Monitor office performance metrics, including revenue, productivity, and customer satisfaction, implementing strategies to improve efficiencies
- Oversee staffing and scheduling, ensuring adequate coverage and optimal utilization of tax preparers and support staff
- Maintain a clean, organized, and professional office environment, ensuring compliance with health and safety regulations
- Coordinate and execute marketing initiatives for the designated office.
- Recruit, train, and develop office staff, fostering a culture of customer service and continuous improvement
- Provide ongoing coaching, feedback, and performance management to tax preparers and support staff
- Conduct regular meetings and training sessions to ensure staff knowledge and skills remain up-to-date
- Promote employee engagement, recognition, and career development opportunities
- Ensure exceptional customer service is delivered consistently, addressing customer inquiries, concerns, and complaints in a timely and professional manner
- Monitor customer feedback and implement strategies to enhance the overall customer experience
- Maintain a thorough understanding of Liberty Tax's products and services to effectively assist customers and promote additional offerings
- Ensure strict adherence to all applicable laws, regulations, and company policies within the office
- Conduct regular quality assurance checks on tax returns and client documentation to maintain high standards and minimize errors
- Identify and mitigate operational risks, implementing appropriate controls and corrective actions
- Maintain accurate and compliant records, preparing reports as required
- Manage office budgets, closely monitoring financial performance and implementing cost-saving measures as needed
- Ensure accurate and timely reporting of financial data and adherence to accounting practices
- Implement strategies to drive revenue growth and profitability for the office
- Strong leadership, decision-making, and problem-solving abilities
- Excellent customer service and interpersonal skills
- Proficient in office management, budgeting, and financial reporting
- Extensive knowledge of relevant tax laws, regulations, and industry best practices
- Familiarity with tax preparation software and office productivity tools
- Associate's degree in business administration, Accounting, or a related field; bachelor's degree preferred or the equivalent through a combination of education and related work experience.
- 3 years of experience in a supervisory or managerial role, preferably within the tax preparation or financial services industry
Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions.
Employee AcknowledgementThis is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to request that additional or different tasks be performed.
Liberty Tax Service is an equal opportunity employer.
Job Summary
Full Time
Business Services
$75k-108k (estimate)
09/09/2024
10/05/2024
libertytax.com
SEFFNER, FL
3,000 - 7,500
1997
NENIA FLEMING
$1B - $3B
Business Services
Related Companies
The job skills required for Office Supervisor include Customer Service, Leadership, Scheduling, Accounting, Tax Preparation, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Supervisor positions, which can be used as a reference in future career path planning. As an Office Supervisor, it can be promoted into senior positions as an Office Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Supervisor. You can explore the career advancement for an Office Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Office Supervisor job description and responsibilities
Office supervisors perform administrative tasks such as filing, producing reports and ordering office supplies.
02/12/2022: Providence, RI
Each office may require a different combination of tasks from their supervisors and administrative staff, and a supervisor needs to be able to do their job while being a good leader to other employees.
02/03/2022: Burlington, VT
They may delegate different office duties to them, such as faxing, copying and helping to set up meetings and assisting with events.
03/03/2022: Lowell, MA
Office managers are responsible for the efficient functioning of an office through a range of administrative, financial and managerial tasks.
01/30/2022: Winston Salem, NC
Office managers essentially ensure the smooth running of an office on a day-to-day basis and may manage a team of administrative or support staff.
04/02/2022: Florence, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Supervisor jobs
Learn proper business lunch etiquette.
02/23/2022: Brownsville, TX
Practice active listening techniques.
04/18/2022: Yakima, WA
Address problems with solutions.
02/10/2022: Columbus, MS
Learn email etiquette rules for business.
02/20/2022: Tacoma, WA
Continue learning, gaining experience and staying humble.
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Step 3: View the best colleges and universities for Office Supervisor.
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