ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
1. Promote one stop customer assistance, ascertaining customers need and providing general information regarding departmental services, University events, and wayfinding assistance in a Christ-like manner
2. Maintain the information desk area, ensuring availability and security of all required supplies and equipment.
3. Assist in the production, use, and awareness of the campus ID card.
4. Respond appropriately to email, phone messages, and user questions; adhering to established policies and procedures.
5. Assist with monitoring lost and found items.
6. Complete projects and other tasks as assigned.
7. Support the efforts of major on campus events such as Move-In and Homecoming
8. Become familiar with policies, procedures, and resources.
9. Work effectively as a team member.

Work Study -Additional information may be found here

QUALIFICATIONS AND CREDENTIALS
Minimum Qualifications
1. Currently enrolled at Liberty University
2. Able to handle multiple tasks and follow instructions

3. Experience in customer service/office work

Preferred Qualifications
1. Currently enrolled at Liberty University
2. Cash handling experience
3. Able to handle multiple tasks
4. 1 - 2 years’ experience in customer service/office work

ABILITIES AND COMPETENCIES ESSENT IAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
1. Ability to effectively communicate both verbally and in writing to convey clear, well
articulated information.
2. Ability to communicate in a professional and Christ - like manner , resolving issues
with an attitude of courtesy and respect.
3. Possess public communication skills that allow professional representation of Liberty
University to a variety of business and community customers and associates.
4. Display s e lf - motivation and multi - tasking skills .
5. P ossess excellent listening and discerning skills.
6. Strong organizational skills.
7. Excellent computer skills.
Problem Solving
1. Intuitively be able to reason, analyze information and events, as well as apply
judgment in order to solve problems of both a routin e and complex nature.
Physical and Sensory Abilities
1. Frequently required to sit for extended periods to perform deskwork or type on a
keyboard.
2. Regularly required to hear and speak in order to effectively communicate orally.
3. Occas ionally required to stan d, walk and climb stairs to move about the building.
4. Handle materials, reach overhead, kneel or stoop in order to conduct business.
5. Regularly lift 10 or fewer pounds.

WORKING CONDITIONS
Work Environment
The working environment in which one will typically perform the essential functions of this
position is a climate - controlled office setting. It is well lit and the noise level is moderate.

Driving Requirements
This position does not require driving.