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Reports To: Communications Manager
Salary: $66,560
Job Summary:
The Communications supervisor will direct and coordinate the daily activities of the employees in the Communication Center and carry out supervisory responsibilities in accordance with the organizations policies and daily operational needs. The Communications supervisor will be responsible for the operations and efficiency within the Communication Center during their assigned shifts.
Essential Functions:
Qualifications:
Cognitive/Psychosocial Requirements:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Compliance & Safety:
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Closing Statement:
This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
SUPPORT THE MISSION STATEMENT AND PHILOSOPHY OF LIFELINE AMBULANCE
LifeLine Ambulance is a proud Equal Opportunity employer, m/f/d/v.
Full Time
$123k-153k (estimate)
04/19/2024
08/19/2024
The job skills required for Communications Supervisor include Leadership, Initiative, Presentation, Planning, Written Communication, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Communications Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Communications Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Communications Supervisor positions, which can be used as a reference in future career path planning. As a Communications Supervisor, it can be promoted into senior positions as an Internal Publications Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Communications Supervisor. You can explore the career advancement for a Communications Supervisor below and select your interested title to get hiring information.