* Full Time Day Hours are Monday - Friday *
*Clinic Setting * Weekends/Holidays Off *
* At our Rapid City Location *

Do you have excellent organization & customer service skills and want to promote the mission at LifeScape, which is “Empowering people to live their best lives”! Here is an opportunity for you! The Patient Access Specialist at LifeScape serves as the primary contact for all patients requesting services. Now is your time to make a switch and start your new career today at LifeScape!

The following are some of the exciting, yet challenging tasks our Patient Access Specialists may complete at work:

• Respond to telephone requests for services and inquiries, and communicate with assigned staff to facilitate requested services
• Obtain necessary paperwork upon patient arrival and assure completion of all necessary forms
• Schedule appointments (evaluations and recurring treatments) for outpatient services, including but not limited to:
  • Occupational therapy
  • Physical therapy
  • Speech-language pathology
  • Behavior therapy
  • Clinical psychology
  • Orthotics
  • Prosthetics
• Modify appointments for patients/families as requested
• Perform related duties to include:
  • Greeting patients and family members
  • Checking in
  • Reviewing schedules
  • Making charts
  • Entering information into the database
  • Maintaining or updates information as needed in the EMR
• Consult with providers, nurses, supervisors, and other appropriate resources to resolve complex patient needs or scheduling issues
• Provide support to billing staff as needed

LifeScape is a qualifying employer under the Public Service Loan Forgiveness Program

Requirements

Why Work for Us?

Note: Job postings are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

LifeScape is an Affirmative Action and Equal Opportunity Employer of females, minorities, individuals with disabilities, and protected veterans. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

Experience

• Any prior admissions experience is preferred. Any prior experience working with individuals with disabilities or other chronic health conditions is also preferred.

Education

• General Equivalency Diploma or better
• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)