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A qualified Sale Consultant must have relationship building skills that will enable them to build trust with potential customers, and to generate leads and referrals. The Sales Consultant role is a mix of Business to Consumer Sales and of Business Development. The successful Sales Consultant will generate leads and referrals and must be visible in the community by educating and presenting to referral sources such as Skilled Nursing/Rehabilitation hospitals, Acute Care Hospitals, LTAC's, Children's Hospitals, Home Healthcare Agencies, Non-Skilled Home Care Providers, Outpatient Therapy Providers, Senior Services Providers and physician/doctors' offices. The consultant must have an understanding of the potential challenges that our customers face and will be responsible for conducting in-depth needs analyses for customers. The sales consultant as a subject matter expert will be able to make recommendations and present solutions with purchase options, while also setting expectations for the customer regarding timing, installation and warranties, service agreements and other product lifecycle information. They will coordinate the purchase, work with scheduling, collect orders, and collaborate with other team members at Lifeway to drive a 5-star customer experience.
The Sales Consultant is an individual who is a member of the Sales team and works with all members of the organization to generate leads and referrals, build relationships within the community, and sell and provide our customers with home accessibility solutions. The Sales Consultant uses their sales and knowledge and knowledge of state regulations to work with all locations to insure a positive outcome for the clients and families.
Essential functions:
Meet with clients and their families at pre-scheduled appointments
Produce referrals to exceed monthly sales quotas for location and territory
Manage and grow territory key accounts or partners
Conduct needs assessment of home and discuss with client recommendations that will enable customer to safely and effectively navigate activities of daily living, such as entering and leaving the home, moving from one level to another in the home, utilization of bathrooms, bedrooms and other areas where movement can cause a fall.
Present solutions to client and customers and demonstrate how these life changing solutions can be installed into the home.
Utilize Lifeway tools and measurement protocols to determine feasibility of Lifeway products that are needed.
Produce an estimate and proposal for customers
Handle objections and assist in purchase options, financing, rental options
Complete documentation for new clients and work with operations team to ensure we have all appropriate paperwork to set up a client for installation
Respond to client questions and concerns; assess Client needs, status, and tolerance issues, troubleshoot and make recommendations as indicated or requested.
Determine eligibility for any assistance
Perform any other duties assigned
Requirements:
Candidate ideally should have between 3-5 years of Sales experience; some healthcare and/or residential equipment sales is preferred.
Experience in both B2B and B2C sales preferred; including in-home sales
Established community relationships/connections/referrals (contacts/referrals)
Proven excellent people and relationship skills (referral sources, patients, family members, general public)
Strong ability to present and effectively communicate (verbally and in writing)
Ability to work well independently as well as in groups.
Enthusiastic, highly motivated, self-starter, trustworthy, empathetic, problem-solving skills
Knowledge, understanding, and compliance with local and federal regulations
Post-secondary school degree preferred
Ability and willingness to travel locally
Must be able to work in ERP and other company software systems
Must maintain company and employee confidentiality at all times
Must maintain professional boundaries at all times
Ability to remain calm and professional in stressful situations
Attention to detail
Time Management
Effective problem-solving and conflict resolution
Excellent organization and communication skills
At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer
PIc8618d075251-26289-34642488
Full Time
$78k-106k (estimate)
06/24/2024
07/09/2024
The following is the career advancement route for Sales Consultant positions, which can be used as a reference in future career path planning. As a Sales Consultant, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Consultant. You can explore the career advancement for a Sales Consultant below and select your interested title to get hiring information.
If you are interested in becoming a Sales Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Consultant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Consultant job description and responsibilities
A sales consultant needs to be comfortable and articulate when delivering a persuasive presentation or a product demonstration.
03/06/2022: Jamestown, NY
This means that sales consultants will need to be able to understand what customers want and how to meet their needs.
12/22/2021: Newark, NJ
Sales Consultant demonstrate and explain the operation and use of products and complete expense reports sales reports or other paperwork.
12/17/2021: Cincinnati, OH
Additionally, all sales representatives need to listen to their customers to understand their particular needs.
12/21/2021: Lorain, OH
Recruiters want to be sure that applicants for the sales consultant role have the right skills and qualities to perform excellently on the job before hiring them.
03/01/2022: Johnstown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Consultant jobs
Once they listen to the customer, sales consultants use their knowledge of offered products and services to make a sale.
03/03/2022: Troy, NY
To properly persuade a customer, sales consultants need to understand all the benefits of their products.
01/07/2022: Elkhart, IN
To go about solving any problem, the sales consultant must first take the time to understand the problem.
01/01/2022: Spokane, WA
A good sales consultant combines charisma with sales knowledge to create a compelling sales pitch.
01/23/2022: Great Falls, MT
Having knowledge of the product can help sales consultants to work out effective strategies to sell them better.
12/30/2021: Santa Ana, CA
Step 3: View the best colleges and universities for Sales Consultant.