Forklift Field Service Technician / Forklift Mechanic Job Overview:

Responsible for driving to customer locations and troubleshooting, servicing and repairing lift trucks and other equipment. This position reports to the Field Service Manager, Service Manager or Operations Manager.

• Pre-employment physical and drug screen required.

Forklift Field Service Technician / Forklift Mechanic Primary Responsibilities:

Communicate daily with Service Dispatcher, Customer Service Supervisor or Field Service Manager to determine work schedule.

• Travel to customer locations.
• Troubleshoot, diagnose and repair lift trucks and other equipment.
• Perform Planned Maintenance inspections.
• Technical repair knowledge is necessary.
• Perform safety and operational tests.
• Confer with customer and review recommended repairs.
• Estimate or quote repair costs.
• Place parts orders and complete repair paperwork.

Maintain Service Van and Inventory-

• Keep van clean with items properly labeled, organized and stored.
• Perform minor repairs to the van such as replacing windshield wipers.
• Service the van by changing engine oil & filter, air filter, rotating tires, checking tire pressure, and other minor repairs according to schedule.
• Notify management about van maintenance needs and van incidents.
• Maintain all safety equipment supplied with the van.
• Maintain accurate parts inventory levels in compliance with Lift Solutions guidelines. Pick up parts and replenish van inventory.

Forklift Field Service Technician / Forklift Mechanic Daily Tasks:

• Perform pre-delivery inspections
• Prepare lift trucks and other equipment for shipping and receiving, as needed.
• Communicate customer satisfaction information and sales leads to the appropriate personnel.
• Complete all training as required.

Forklift Field Service Technician / Forklift Mechanic Physical Requirements :

• Per 8-hour shift, must be able to sit 2 hours, stand 5 hours, walk 1 hour.
• Basic Computer skills
• Must be able to frequently lift/carry/push/pull up to 50 lbs., bend/stoop/twist, squat, reach below knee level, work with arm outstretched, and work above chest level.
• Must be able to occasionally lift/carry/push/pull up to 100 lbs., reach above shoulder level, climb stairs, climb ladders, torque, use vibratory tools and pinch grip.
• Must be able to safely operate lift trucks and vehicles / service vans.
• Possible exposure to hot and cold temperatures, dust, solvents, fuels, battery acid and noise pollution.
• Requires a high school diploma
• Requires prior related experience.
• Valid driver license is required

Forklift Field Service Technician / Forklift Mechanic Benefits:

• Generous benefits package- Health, Dental, Disability and Life insurance.
• 401(k) plan with company match.
• Safety incentive included.
• Uniforms provided, in addition to cell phone.

Job Type: Full-time

Ability to Relocate:

• Huron, SD: Relocate before starting work (Required)

Work Location: On the road