1120 Senior Project Manager (ITSM Incident Management) - 2332400 Jobs in Charlotte, NC
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Lighthouse Technology Services is Hiring a Senior Project Manager (ITSM Incident Management) - 2332400 Near Charlotte, NC
- Remote Contract-to-Hire Opportunity*
- Responsible for managing the IT incident management process to restore normal service operation as quickly as possible and minimize the impact on business operations.
- Develop and maintain the IT incident management process and procedures.
- Coordinate the resolution of incidents, ensuring timely and effective communication to stakeholders.
- Conduct post-incident reviews to identify root causes and implement corrective actions to prevent recurrence.
- Monitor and analyze incident trends to proactively prevent future incidents.
- Collaborate with other IT teams to ensure efficient incident resolution.
- Monitor the effectiveness of the incident management process and implement continuous improvement program.
- Responsible for leading Change Advisory Board (CAB) meetings and ensuring that all proposed changes are thoroughly evaluated for potential risks and impacts when the Change Manager is not available.
- Bachelors degree in computer science, Information Technology, or a related field.
- Experience in IT incident management and IT service management.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- ITIL certification
- Prior experience with Change Management preferred
Questions about any of our jobs? Email us at recruiting@lhtservices.comView all of our open jobs here: jobs.lhtservices.com
Job Summary
Full Time
Business Services
$93k-125k (estimate)
06/22/2024
06/25/2024
lhtservices.com
BUFFALO, NY
25 - 50
2004
DONALD HARRIS
$10M - $50M
Business Services
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Quotes from people on Senior Project Manager job description and responsibilities
Leads a project team or multiple project teams simultaneously.
03/06/2022: Vallejo, CA
Prepare estimates and develop detailed project plans for all phases of the project.
02/07/2022: Denver, CO
Monitor project team performance and complete performance reviews.
03/16/2022: Gary, IN
Has the authority to run the project on a day-to-day basis.
01/23/2022: La Crosse, WI
Plan and oversee a project’s success.
03/07/2022: Somerset, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Senior Project Manager jobs
Require a bachelor’s degree.
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Bachelor's degree or equivalent work experience with 5+ Years project management.
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Proven experience within the field of Project Management.
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Previous experience planning and managing large projects.
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Any relevant project management related experience.
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